On Demand Virtual Briefing – Public Trust Through Citizen Engagement
Canadian Government Executive magazine and IBM are excited to host a webinar panel on the very important issue of public trust....
Matching the needs of citizens with digital public services
The problem: Thinking about paperwork focuses our gaze on the bureaucracy, on the steps to get to the end. Instead, digital...
Reshaping digitized public service delivery
Digitizing services helps governments meet public expectations and become more efficient and resilient. The task is complex, but a tried-and-true...
On-Demand Webinar: Driving Innovation in a New Era of Public Service
The COVID-19 pandemic has tested our public service organizations as never before. Governments across the world have shown that they...
How to Build Citizen Trust in Public-Private Partnerships
Governments around the world are actively pursuing digital strategies that improve citizens’ experiences. In Canada, though, CIOs – government and...
COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in all jurisdictions in the country. Their response has been...
An innovative approach to service delivery
From Executive Government to Crown Corporation to Public Traded Company. Today in the show, we talk with Jeff Stusek, President...
The digital citizen is here — are governments ready?
The digital transformation processes within public administrations are important, but it is not the only arena we should look at,...
Governing in the Citizen-Centric Era
Personalized services and accessibility – Canadian citizens want more digital services from government. In this episode of CGE radio, J....
What governments need to be truly citizen-centric
Service delivery is an integral part of the work of governments in the world today. It has grown over the...