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Intrapreneurship in Action: An interview with Nick Frate
16 min read
A key factor driving success has been showcasing the value of the reverse mentorship model during the past three years.
Respect public service: Candidate
1 min read
Public Servants received some praise from an unlikely source last week -- an aspiring politician. Whatever your political leanings, the...
Fail: Canada’s social media strategy backfires
2 min read
Tip #1: Combining government departments and changing them into "themes" wouldn't work in real life. It also doesn't work online.
Mobilizing Our Government Websites
2 min read
As politicians prepare for the upcoming elections, leveraging mobile devices and social media will be central to how candidates build...
Stop cheerleading and get out of the office
4 min read
Marketing is a profession that requires its practitioners to be fluid and nimble. The constant pursuit of new ideas and...
Leader as storyteller: The power of communication
3 min read
There is a growing role for storytelling in public administration – what Sandford Borins of the University of Toronto calls...
Engaging Canadians and veterans with social media
4 min read
As the social media field changes and expands, Veterans Affairs Canada embraces and employs popular new channels that continue to...
Centralized communications: Is it a home run, a fumble or a high-scoring tie?
2 min read
If there is one world that has changed dramatically for public servants, it is the world of the government communications...
Leveraging the Olympics: How a tourism brand was built
7 min read
For the Canadian Tourism Commission (CTC), bidding for the 2010 Winter Games was not really about hosting, but more about...