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Strategy for the art of communications
5 min read
It’s painfully ironic how difficult it can be for communicators to effectively communicate on their own behalf, to explain to...
A case study in promising talent
2 min read
Last week, Queen’s University held the Third Annual National Public Administration Case Study Competition. I was asked to be one...
VAC’s innovative ways to connect with Canadians
4 min read
By using existing technologies such as Facebook and Twitter, Veterans Affairs Canada is working to bring remembrance to Canadians in...
Virtual networking: Building your online brand
4 min read
The lines between our professional and personal lives are blurring: we are taking our work home with us and bringing...
The danger of mixing messages
2 min read
If there is one function of government that has undergone significant change in the past few years, it has to...
Parting thoughts of a deputy
4 min read
Last week, I announced that I would be retiring from the public service. Thank you for permitting me to bid...
Circle your participants: Designing conferences that connect
7 min read
On April 21, 1992, a group of 225 people gathered in Denver, Colorado for a two-day meeting to develop cooperative...
Communicating with the citizen journalist
4 min read
We are told that the web is where it's at when it comes to communicating with the public: Web 2.0,...
Too many misperceptions
6 min read
CGE Vol.14 No.3 March 2008 Kevin Lynch is Clerk of the Privy Council, Secretary to the Cabinet, and Head of...