The Public Sector Integrity Commission (PSIC) in Perspective
Currently, there are ten organizations at the federal level that function as Agents of Parliament (APs). Most of the APs...
SERVICE RESEARCH CONFERENCE 2016 A turning point for service delivery in the public sector
Imagine a Canadian government that shares best practices in service delivery. In November 2016, the Innovation Lab team at Employment...
The three questions you should ask yourself to avoid cost estimation risks
Risk is always present in any undertaking, no matter the size or duration of the project. Risk can jack up...
New Horizons on Policy Research: An Interview with Jean-Pierre Voyer
There is a new buzz in policy circles. Advances in data analysis, the rising levels of computer literacy, and the...
$4.2-B in NATO procurement programs tackled in NITEC17
The North Atlantic Treaty Organization, with its 28 independent member countries across North America and Europe represents a multi-billion dollar...
The New Internal Audit Function
The internal audit function in the Canadian public sector finds itself at the intersection of two pressing priorities. We must...
Making Government Websites Accessible For People With Disabilities: Outlook, Challenges and Opportunities
Canada has made great strides to make public spaces accessible to persons with disabilities over the past several decades. Look...
Finding True North – Moving towards a purpose-driven culture
As Canada’s government agencies strive to improve delivery and efficiency under evolving circumstances, many are seeking to initiate customer-focused cultures...
Electoral Reform
While Canadians grapple with the meaning of the Trump presidency and its potential impact on Canada’s economy and, more generally,...
Canada 150: Disjointed Federalism and Digital Dysfunction
In recent months, Canadians have borne witness to a new cycle in the perennial spectacle of federal – provincial negotiations on...