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Communications clash
4 min read
Alberta's recent branding exercise underscores the tensions and risks inherent in government communications today - tensions between the old and...
The limits of simplicity
4 min read
If only it were so. While Shared Services Canada promises simplicity - annual savings of hundreds of millions of dollars...
Gouvernement 2.0 – la façon de la Grande-Bretagne
4 min read
La plupart des organismes se voient affecter des « directeurs des nouveaux médias » par l'administration Obama, afin d'élaborer des...
Majority report: Mixed prospects for digital reform
4 min read
The securing of a much-coveted majority by Stephen Harper's Conservatives surely sets the stage for revolutionary changes in digital government....
Toward a democratic recovery plan
4 min read
With Parliament once again open and a new federal budget in the offing, the political spotlight returns to Ottawa.
Uncharted waters of the service state
4 min read
The past decade has given rise to tremendous experimentation in public sector service delivery.
Why tomorrow’s cities need tele-working today
4 min read
The federal election campaign has not been particularly kind to cities and, by extension, the growing majority of Canadians who...
Both sides now: looking at clouds and the gathering storm
5 min read
Two important global events are garnering much attention: the upcoming Winter Olympics and December's global forum on climate change in...
The rise of municipal government 2.0
4 min read
Despite the occasional ministerial tweet and public banter about the federal government's imminent (always imminent) plans to expand the usage...
E-health: A governance failure
4 min read
The recent scandals plaguing Ontario's e-health agency carry important lessons for the evolution of digital government and the challenges that...