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Today’s public sector environment is one in which many managers and executives are navigating their way through uncharted territory looking for new and innovative ways to provide programs and internal services, the result of a global economic crisis and subsequent federal budgets in 2011 and 2012.

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Category: Performance Measurement

High performance by design 

Being a high-performing organization is like being a high-performing individual: it requires a vision of excellence and a commitment to...

Benchmarking performance 

Governments are increasingly using benchmarking to improve organizational performance; to determine how well their organizations are performing through measuring and...