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Of the essence: Coordinated training for government evaluators
4 min read
There has never been a time since the introduction of program evaluation into our public services when training evaluators has...
Management is one thing, measurement is another
4 min read
The management of resources has always been taken for granted in Canada’s public sector. However, now more than ever, Canada’s...
Getting to more effective government
4 min read
In the last two decades, managing for results has gained momentum in the public sector, strengthening the disciplines of strategic...
Beware the Bias!
5 min read
Measuring employee performance is hard. It’s one of the most difficult managerial tasks, and few managers have training in the......
Student research: Impressive and making a difference
4 min read
For the first time, the Consortium of Universities for Evaluation Education (CUEE) sponsored a student track of research presentations at...
Reporting real results
2 min read
The government of New Zealand, and the State Services Commission in particular, is focused on improving services to citizens. Some...
Pinning Waves Upon the Sand
4 min read
I have written previously about how metrics are crucial in the world of performance management. Used well, they create a......
Metrics: A Cautionary Tale
4 min read
While it has been around for over 130 years, the concept of management through measurement is most often attributed to...
Have we built a system that contains a paradox?
5 min read
Performance measurement and public reporting are intended to achieve two complementary objectives: improve accountability and improve performance.
Manager development: Matching competency to complexity
8 min read
Last summer, the Vice Chief of the Defence Staff (VCDS) signed off on a departmental initiative known as the Project...