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Canada’s under-the-radar monitoring and evaluation system
6 min read
The two key tools used by the Canadian government to measure program or policy "results" are performance monitoring and evaluation.
Measuring performance in development projects
4 min read
The principle is unassailable: Canadians have the right to know whether their foreign aid money is being effectively spent.
La gestion du rendement à la Colline du Parlement
4 min read
Dans son budget de lutte contre la récession (et d'économies dans la fonction publique), le gouvernement Harper a prévu une...
Performance management on Parliament Hill
4 min read
The Harper government's recession fighting (and government saving) budget heralded an unprecedented flurry of spending in a vast range of...
Measuring what matters
6 min read
Many governments have bought into the notion of the Balanced Scorecard, the system of performance management by Robert Kaplan and...
Managing for performance
4 min read
Performance management leads to either disdain or glee in public sector organizations. Both reactions rely on a faulty understanding on...
Savoir combler le fossé
5 min read
David P. Norton est le cocréateur, avec Robert Kaplan, du Tableau de bord prospectif, un outil permettant de lier les...
L’analyse comparative du rendement
5 min read
Les administrations publiques utilisent de plus en plus l'analyse comparative pour améliorer le rendement organisationnel, et pour évaluer leur performance...
Closing the performance gap
4 min read
Together with Robert Kaplan, David P. Norton is the creator of The Balanced Scorecard, a means of linking an organization's...