How Horizontal Assurance is Evolving in the Public Sector
Several factors are driving an increased interest in horizontal assurance in the public sector: Governments are increasingly realizing that effective...
Improving Workforce Management: The Case of the Regional Municipality of Niagara
The Conference Board of Canada recently published a report titled Leveraging Today’s Technology: Connecting Operations to Corporate Workforce planning in...
Moving to the Cloud: A strategic approach
Today’s transformative movement towards a more digital and connected government is driven by the technological trends of big data, social...
Opportunity Lost? Assessing the Performance Information of the CRA, CFIA and Parks Canada
It almost goes without saying that good governance requires fair and reliable performance reporting by public sector entities. Several OECD...
Rethinking Conversation
Professors are obliged to set regular weekly office hours, something most students today find rather quaint. It’s often a time...
Breaking through the digital miasma with creativity
Today, citizens now expect to have the same personalized experience when interacting with public sector organizations as they do when...
Nearly one-third of public sector execs are actively “disengaged”
Nearly 1/3 of Canadian public servant execs are feeling disengaged from their jobs, making attempts to reform the public service difficult.
The right balance: The case for strong plural, public and private sectors
In recent years, it has been customary for government – and government executives – to be looked down upon, while...
Savings without reduced service
Cost savings in government programs and services used to be achieved simply by cutting budgets. But is there a way...
Talent Management: Steps to a strategic roadmap
The federal public service faces challenges related to increasing workload, the evolving nature of the work and demographic change.