Four steps to fix early childhood’s workforce crisis
In recent years, growing evidence about the importance of early childhood development — from its impact on children’s life chances...
Should governments back a four-day working week?
Last week, Perpetual Guardian, a New Zealand-based financial services company, announced that a big gamble had paid off. It had offered...
How to stop smart cities from becoming surveillance cities
Urban officials dream of a future of “smart cities” that use new technologies to gather comprehensive data and algorithms to...
It’s time to demystify the use of AI in government or risk losing it altogether
We risk missing out on the potential “Artificial Intelligence” has to improve public services if people don’t trust what governments...
What the rise of the trillion dollar tech company means for policymakers
The ascent of Amazon and Apple into the trillion dollar valuation club is a landmark corporate achievement. Together, these two...
Innovating social services in Canada by giving clients greater choice, control, and flexibility
Everyone wants to change, become more efficient, and drive better value – all code for greater cost savings. But one...
Immigration 2.0: What Role Will Cities Play?
Canada’s international reputation for welcoming and integrating newcomers is unparalleled. At a time when much of the world seems intent...
The Phoenix pay system debacle
In the spring of 2018, the Auditor General of Canada, Michael Ferguson, released a hard-hitting report on the Phoenix pay...
Government can send immigrants to rural areas. But can it make them stay?
In the three years to 2020, Canada will welcome almost a million new immigrants. Hundreds of thousands will settle in...
Human-centred design: the challenge of putting people back into policy
Most people go into public service because they want to improve things for the people they serve. But often they...