Is your job meaningful and does it matter?
One of the most iconic memories of the first lockdown of the pandemic is the sound of applause echoing across…
Three ways to manage up
Managing up can sound daunting, like an act of master manipulation, or telepathy. In reality, it’s just good relationship management….
Are we ready for digital governance?
A digital future for government sounds exciting, doesn’t it? For public servants, digital transformation means a complete rethink of tradition, work processes, and existing human…
How a living lab can solve your service needs
When you get the option to choose between going to the beach or going to your local government office to get a…
How should governments allocate Covid-19 vaccines?
The difficulty of discovering a vaccine is eclipsed only by the difficulty of getting it to people. Vaccine discovery for…
Where the infodemic came from and where it’s headed
The United Nations Secretary-General, Antonio Guterres, observed in April 2020 that the Covid-19 global pandemic had unleashed a “dangerous epidemic of misinformation”, which…
Leadership, Strategy and COVID-19 vaccines
At the time of writing, Canada has distributed over 3 million doses of COVID-19 vaccines. These vaccines will be available…...
Public trust and infodemics
We are officially in the second wave of COVID-19. This is evident in the increasing number of infections that are…...
Post-COVID-19 and the Future of Work
Life, as we know it, has changed drastically over the past few weeks. The coronavirus has put a halt to…...
Operating in the digital environment
Digital is a big component of government services today. The drive for digital transformation began many years ago – moving…...
Data-driven government implementation
Full data-driven government implementation has been an ongoing goal for many years. But human obstacles, the unwillingness to collaborate, cybersecurity…
Deploying critical assets to the cloud
In this episode, J. Richard Jones talks with two experts from FireEye about cloud. FireEye is the intelligence-led security company….
Meeting new demands and citizens expectations
The year 2020 will be remembered as a time when the world as we knew came to a halt. But…
Benchmark shares how they are helping government accelerate their digital transformation
In this episode, hear about an organization – Benchmark Corp – and how they can help government accelerate their digital…
Right to disconnect
Sometimes, working less is doing more… ‒ HUGH SCHOFIELD (2016): BBC NEWS Working outside standard work hours is a public service reality…...
Actions speak louder than words
The COVID-19 crisis has highlighted communication successes and failings across the board. Best intentions have led many leaders to immediately…...
Mastering the art of remote management
Do you want to access talent everywhere, or just in specific markets? If the answer is everywhere, you need to…...
Going the extra mile, remotely
Always deliver more than expected. ‒ LARRY PAGE, CO-FOUNDER OF GOOGLE It is late afternoon, and you just sent off the report…...
COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in all jurisdictions in the country. Their response has been…...
Inter- and Intrastate Politics and Governance in Canada
In federal systems like Canada’s – where power, authority, and responsibility are divided and/or shared between multiple orders of government…...