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Recognizing outstanding service delivery
2 min read
The Public Sector Service Delivery Council (PSSDC) is a coalition of Canadian leaders from the three orders of government dedicated...
How to improve the perception of value
4 min read
Government services around the world face the following challenge: how to do more with less within an environment where public...
Clouding over
3 min read
"Oh, the land of cloudless days," Willie Nelson croons in one of his better known tunes. "Oh, the land of...