Public SectorRenewal
February 1, 2017

January 2017 issue: A proposal to change public service culture

In this issue of Canadian Government Executive, our lead story is on how to bring about real cultural change in the public service. Gilles Paquet, Professor Emeritus at the Telfer School of Management talks about the new governance system that requires a thorough renewal of our way of selecting, evaluating and coaching executives.

Other stories:

  • RBM and Deliverology
  • New Policy Direction for 2030: the Sustainable Development Goals
  • Do Evaluation Management Responses Matter?
  • The TeachOntario Programme
  • How to bring about real Cultural Change in the Public Service

Click on the image below to read.

Or go here.

Enjoy.

Tags: , , , ,

  • C4ISR2020 Vanguard
  • Lean Government Summit
  • Lean Government Summit

About this author

Avatar

Marcello Sukhdeo

Marcello is responsible for content strategy for Canadian Government Executive, IT in Canada Online and WRLWND and also is the host of WRLWND Radio. An avid technology enthusiast, he has worked on content leadership strategies for a number of industries including the public sector, life science, technology and defence.

0 comments

There are no comments for this post yet.

Be the first to comment. Click here.

Public Sector
 
The value of change for Canada’s public sector
On July 24, 2019
Recently, innovation and transformation expert, Max Valiquette, sat down with CPA...
 
Mental health: the blind spot in the public service
On July 17, 2019
The Government of Canada was the nation’s largest employer with 274,370...
 
AI for business decision-making and change management
On July 16, 2019
In the show today, J. Richard Jones talks with Dean McKeown,...
 
Want to retain staff? Let them leave
On June 24, 2019
The Ontario Public Service (OPS) is at a crossroads. The 2018...
 
People first, policy second: An introduction to CGE’s Millennial Outlook
On June 20, 2019
Since debuting in 2000, Survivor has traversed the world and humanity...
 
Raising the digital IQ of all levels of Canadian government
On June 11, 2019
In June of last year, I returned to my roots. After...
 
Lessons from private sector’s cloud journey that can be applied to government
On April 18, 2019
There’s no doubt that digital transformation is a crucial topic, not...
 
Stumbling our Way to Build a Public Sector Innovation Ecosystem
On February 28, 2019
There is an interesting paradox playing out with the public sector...
 
The Spectrum of Learning with Digital, an Interview with Robert Godbout, Director – Digital Academy at Canada School of Public Service
On February 26, 2019
In this episode of CGE Radio, J. Richard Jones talks with...
 
Gone in 60 seconds professional development survey
On February 13, 2019
Canadian Government Executive, in collaboration with Dalhousie University, is seeking your...
 
First Ministers’ Meeting: The Most Visible of Canada’s Intergovernmental Machinery
On February 5, 2019
Barring a massive emergency, on December 7,h 2018, Prime Minister Justin...
 
Society is changing — government needs innovation to adapt
On February 4, 2019
My experience in government has spanned across municipal, provincial and now...
 
Eight myths about public sector innovation — debunked
On January 15, 2019
“Innovation is a foreign word in the public sector.” “Public employees...
 
5 Daily dental health tips for busy professionals
On December 20, 2018
In a fast-paced business world, people often don’t have time to...
 
A high-pressure public sector is bad for mental health. Can government help?
On December 6, 2018
When James Cattell, a delivery manager at the UK’s Department for...
 
Leadership challenges for public servants
On November 15, 2018
Welcome to the fall edition of CGE. Since our last issue,...
 
The Repeated History of Federal Management Reforms: Achieving Better Public Service Capacity and Governance Outcomes
On October 25, 2018
The federal government, as the largest and most complex public service...
 
Northern Federal Council: Small teams, X-large results
On October 24, 2018
The Northern Federal Council (NFC) is a collaborative network of over...
 
Exploring public service in the North
On September 21, 2018
Usually, the summer period is a relatively slow time for public...
 
Fostering innovation in new public servants
On August 28, 2018
As a new professional working in government, I hear a lot...
 
Human-centred design: the challenge of putting people back into policy
On August 24, 2018
Most people go into public service because they want to improve...
 
Canadian Government Executive appoints Deputy Editor
On August 20, 2018
Canadian Government Executive media (CGE) announced today that Lori Turnbull has...
 
President of the Public Service Commission willing to do what it takes
On July 30, 2018
Recently, CGE Editor-in-Chief George Ross sat down with Patrick Borbey, President...
 
How to help a new professional increase their chances of scoring a permanent government position
On July 18, 2018
Have you ever had a stellar employee on your team, but...
 
Five ways governments can keep their staff — without a pay rise
On June 20, 2018
The UK Department for Education (DfE) doesn’t have an easy mandate:...
 
The Architecture of Failure
On June 1, 2018
We all ask why governments fail, often spectacularly, to carry out...
 
Public sector innovation buzzwords: translating jargon into plain English
On May 1, 2018
Innovation labs and units have become so fashionable in the public...
 
Game Changers: Lisa Witter and Robyn Scott, Co-Founders of Apolitical
On April 19, 2018
We would like to introduce a new section on Canadian Government...
 
An Apolitical perspective
On February 27, 2018
In this episode, J. Richard Jones, publisher of Canadian Government Executive...
 
Jan/Feb 2018 issue: Public Service Leadership
On February 21, 2018
The January/February 2018 issue of Canadian Government Executive is on the...
 
5 Things you’re doing wrong in a job interview (from a communications pro)
On February 5, 2018
You could hear the oxygen leave the room after I asked...
 
The elephant in the public service
On February 2, 2018
‘Elephant in the room’ is a metaphorical idiom for an obvious...
 
Taking care of ourselves so we can better take care of others
On January 31, 2018
Today is Bell Let’s Talk Day – an annual initiative that...
 
TechGov Executive Leadership Forum announces Michael Wernick as Keynote Speaker
On January 9, 2018
Canadian Government Executive is honoured to have Michael Wernick, Clerk of...
 
2018 Public Service Resolutions
On January 3, 2018
It’s that time of year when some of us think reluctantly...
 
Putting Public Servants in the Driver’s Seat
On December 12, 2017
“Culture eats strategy for breakfast.” This quote from management specialist Peter...
 
Survey: Professional development
On November 29, 2017
Professional development is tremendously important to members of Canada’s public sector....
 
Confidence and Supply in British Columbia
On November 22, 2017
Public servants are responsible for providing advice and support to the...
 
InCiSE Index Results 2017
On November 20, 2017
The International Civil Service Effectiveness (InCiSE) Index project, a collaboration between...
 
From Procurement to the Commissioning of Public Services
On November 6, 2017
Today, the challenges facing governments are increasingly shifting away from traditional,...
 
The Best Public Service in the World You Say?
On September 27, 2017
Rankings of public sector entities has been big trend for quite...
 
Mental health in the virtual workplace: a cross-country check-up
On September 20, 2017
Have you ever met a virtual human being? By common definition,...
 
Fostering Resilience: How to Effectively Manage Workplace Stress
On September 13, 2017
In today’s workplace, individuals increasingly face dynamic and difficult challenges that...
 
Civil service effectiveness
On September 5, 2017
In a rather unusual, quiet manner this past summer, a new...
 
September 2017 issue: Fostering Resilience
On September 1, 2017
We are happy to share with you the September 2017 issue...
 
You can help shape the agenda for TechGov 2017
On August 28, 2017
We are pleased to provide you with an opportunity to help...
 
Public servants can foster innovation
On August 22, 2017
Innovation is vital in every sector; public service is no exception....
 
Interview with Dr. Robert Taylor, CEO of IPAC
On August 15, 2017
In this episode of CGE Radio, George Ross, Editor-in-Chief of CGE...
 
What would you like to see in CGE?
On August 14, 2017
For over 20 years, Canadian Government Executive (CGE) has been a...
 
Interview with Sir Simon Gass, Project Director, InCiSE Index
On August 10, 2017
In this episode, Editor-in-Chief of CGE, George Ross talks with Sir...
 
Confronting the Wicked: Using Evaluation to Boost Innovation
On July 14, 2017
How does a mandate for innovation challenge evaluation? Increasingly, the public...
 
EP 33: Interview with CATA on the Innovative Solutions Canada program
On May 24, 2017
The Canadian Advanced Technology Alliance (CATA Alliance) is Canada’s One Voice...
 
The Public Sector Integrity Commission (PSIC) in Perspective
On April 4, 2017
Currently, there are ten organizations at the federal level that function...
 
The three questions you should ask yourself to avoid cost estimation risks
On March 23, 2017
Risk is always present in any undertaking, no matter the size...
 
Q&A Interview with Chrystia Chudczak
On February 28, 2017
In 2015, the Department of Innovation, Science and Economic Development (ISED)...
 
How to bring about real Cultural Change in the Public Service
On February 22, 2017
The critical challenge facing the public service is changing its culture....
 
Building a Legacy
On February 3, 2017
What we do in life echoes in eternity (GLADIATOR (2000) An...
 
January 2017 issue: A proposal to change public service culture
On February 1, 2017
In this issue of Canadian Government Executive, our lead story is...
 
Enhancing Horizontal Assurance in the Public Sector
On January 17, 2017
For all its subtleties and mysteries, the Westminster system of government...
 
How Horizontal Assurance is Evolving in the Public Sector
On November 18, 2016
Several factors are driving an increased interest in horizontal assurance in...
 
Organizations warn of possible bootleg fentanyl crisis in Ontario
On August 29, 2016
The bootleg fentanyl overdose crisis that is sweeping across Western provinces...
 
Terrorism in Canada: the report
On August 26, 2016
Terrorism operates with deadly regularity. In June 2016, a gunman who...
 
Millennials not solution to boomers’ healthcare cost
On August 25, 2016
It’s a common notion that young workers born in the mid-1990s...
 
The trouble with the Québécois school system
On August 25, 2016
According to the latest Viewpoint report issued by the Montreal Economic Institute, Quebec’s...
 
Canada has more doctors than ever before
On August 24, 2016
The Canadian Institute for Health Information (CIHI) has released new research...
 
Doctors reject Ontario government’s proposed fee agreement
On August 16, 2016
The association representing more than 42,000 physicians and medical students in...
 
Arbitrator sides with Canada Post during negotiations with smaller union
On August 16, 2016
Yesterday, arbitrator Michel G. Picher accepted Canada Post’s proposal during final...
 
Cynicism and Distrust: Building relationships with Canadian citizens
On August 15, 2016
Contrary to the stereotype of eagerness and politesse, the second Bold...
 
Cuts to TTC will compromise service, increase air pollution says union
On August 8, 2016
Between the streetcars, buses and subways that interconnect across the city...
 
Megatrends for Ontario infrastructure
On July 27, 2016
After writing the book “Megatrends: The Impact of Infrastructure on Ontario’s...
 
A New Deal for Political Advisers?
On July 22, 2016
Over the past forty years, ministers have grown remarkably more media-sensitive...
 
Newfoundland and Labrador to help newcomers with job search
On July 22, 2016
Though many of Canada’s immigrants have above-average education, they often find...
 
How tech vendors can boost development projects
On July 12, 2016
Governments around the world are seeking to tap technologies such as...
 
Salvaging Shared Services Canada
On July 11, 2016
The fact that Shared Services Canada (SSC) has struggled mightily under...
 
Postal workers reject arbitration
On July 7, 2016
The union representing Canadian postal workers has rejected a proposal from...
 
Canada Post union demands met with 72-hour lockout notice
On July 5, 2016
The possibility of mail delivery disruption on Friday this week loomed...
 
Senators urge government action on issues faced by Syrian refugees
On July 4, 2016
The Senate committee looking into Canada’s Syrian refugee program wants the...
 
Adobe migrates 11 million pages to new government Web site
On June 20, 2016
Computer software company Adobe, has migrated more than 11 million pages...
 
Putting PIUs First: A Private Sector Perspective
On June 20, 2016
As a consultant, I work primarily with private sector organizations including...
 
The Interview On Leadership, Healthcare, and Innovation with Maureen O’Neil, President of the Canadian Foundation for Healthcare Improvement
On June 16, 2016
Maureen O’Neil has been leading the CFHI since 2008, but she’s...
 
The Deputies in the Trudeau Regime
On June 14, 2016
The recent retirement of seven federal deputy ministers (DMs) reminds us...
 
Deliverology & Implementation event in pictures
On June 10, 2016
On June 7, over 40 senior executives from within the public...
 
Doing More or Less? … Middle Managers and Austerity
On June 9, 2016
All’s fair in love and war JOHN LILY (1578): EUPHUES: THE...
 
New Strategies in Winning Foreign Direct Investment
On June 6, 2016
Whether it is convincing companies to build R&D centres, factories, or...
 
Salvaging Shared Services Canada
On June 3, 2016
The fact that Shared Services Canada (SSC) has struggled mightily under...
 
Can deliverology help solve education, health problems in remote areas?
On May 30, 2016
As much a 20 per cent of grade seven students in...
 
Giving Realistic Advice on Managing Risk
On May 24, 2016
The actions and decisions of public servants have consequences for the...
 
Thinking Public Service Design: Conferences Worth their Salt
On May 13, 2016
Public sector design thinking has evolved from obscurity to something of...
 
Reinventing the Procurement Function: CBSA’s Experience
On May 11, 2016
The procurement group within the Government of Canada is undergoing a...
 
Partisan Advisers and the Politics of Policy Work in Canada
On May 5, 2016
People caught a glimpse of the work of partisan advisers in...
 
Drug coverage for veterans poorly managed: Auditor General
On May 4, 2016
Veterans Affairs Canada is not adequately managing the drug component of...
 
Political Advisers
On May 3, 2016
The Trudeau government is now six months into its mandate and...
 
Why some government workers might need emergency cheques on payday
On April 29, 2016
Some public servants will have to request their departments for emergency...
 
Opportunity Lost? Assessing the Performance Information of the CRA, CFIA and Parks Canada
On April 21, 2016
It almost goes without saying that good governance requires fair and...
 
The Appointment process
On April 18, 2016
One of the most important powers at the disposal of Canadian...
 
Montreal’s Bixi pedals out of debt and into the global market
On April 18, 2016
Two years ago, Bixi, a not-for-profit, para-municipal bicycle-share firm of the...
 
A Chief Science Officer for Canada? Looking for Models
On April 13, 2016
Following the various mandate letters from the Trudeau Administration, the Minister...
 
Nunavut, Nunavik, rural areas decry slow, unreliable Internet service
On April 13, 2016
The Canadian Radio-television and Telecommunication Commission (CRTC) yesterday heard from several...
 
Connecting with the Young: Ontario’s EO Live Chat
On April 11, 2016
Years and years ago when I was unemployed, being able to...
 
CRTC kicks off hearing on Internet access
On April 11, 2016
The Canadian Radio-television and Telecommunications Commission (CRTC) today begins a public...
 
Toronto proposes rules for taxis, limos and Uber
On April 7, 2016
In dealing with the impact on the sharing economy on transportation,...
 
Rethinking Conversation
On April 5, 2016
Professors are obliged to set regular weekly office hours, something most...
 
Mapping new frontiers … Complexity
On March 31, 2016
Things just get curiouser and curiouser. Lewis Carroll (1865): ’s Adventures...
 
Uber faces insurance woes in Edmonton, launches preemptive PR move in TO
On March 30, 2016
As Toronto’s city staff prepares top release proposed regulations for taxis...
 
Delivery Units
On March 29, 2016
The Prime Minister is now well into the consolidation phase of...
 
Improving the Utilization of Evaluation Reports by Focusing on Clients’ Needs
On March 28, 2016
It is no secret that evaluation reports in the federal public...
 
The Interview – Nancy MacLellan on Government Service Delivery
On March 24, 2016
  The pressure is always on to make government services to...
 
Rethinking Regulation Delivery: The Service Lab at ISED
On March 23, 2016
The Department of Innovation, Science and Economic Development (ISED) Lab is...
 
CRA’s Nudging Ways
On March 22, 2016
Eight years ago, the always prolific University of Chicago Law School...
 
Internal Audit – An Enabler of Intelligent Risk-taking at NRCan
On March 21, 2016
Canadians expect their public services to be delivered in a way...
 
Here’s what people will be looking for in the federal budget
On March 21, 2016
The Liberal government is expected to announce on Tuesday a new...
 
Deliverology: Lessons and Prospects
On March 17, 2016
The Trudeau Liberal platform of instituting “delivery” capabilities has garnered considerable...
 
Shared Services Canada blamed for RCMP tech difficulties
On March 16, 2016
Shared Services Canada appears to be in trouble again – this...
 
Federal government lags in providing online services
On March 15, 2016
Growing public expectations on the speed at which they can received...
 
Toronto moves closer towards opening safe injection sites
On March 14, 2016
Toronto’s Medical Officer of Health is poised to hold a news...
 
Wealthy tax dodgers get amnesty from CRA: report
On March 8, 2016
A while back there have been numerous media reports about the...
 
Canadian donations for Syrian refugees fail to meet $100 million target
On March 1, 2016
Monday was the final day for Canadians to donate money to...
 
Results
On February 24, 2016
Prime Minister Trudeau is off on one of the most intense...
 
The Policy Role of Non-Government Actors: In from the Cold?
On February 22, 2016
A number of studies of Canadian federal and provincial government policy...
 
Open Government and Political Leadership
On February 19, 2016
That the new Liberal Government has embraced ‘open government’ is hardly...
 
What to do when you discover corruption in the workplace
On February 19, 2016
Meet Bob Heart.  He is an outstanding employee who works hard...
 
Five ways governments can successfully use technology
On February 3, 2016
There is no shortage of examples of businesses that effectively used...
 
In interview with: Benoit Gauthier and the ‘International Year of Evaluation’
On January 20, 2016
This year is the “International Year of Evaluation”, an area that...
 
Prime Minister’s Advisory Committee Report on the Public Service Embraces the Value of Project Management
On November 17, 2015
By Craig Killough In March of this year, the Prime Minister’s Advisory...
 
Now that Harper is out, what does PSAC want from Trudeau?
On October 28, 2015
Written By Jason McNaught The Public Service Alliance of Canada was...
 
A Serious Error in Judgement: Former PBO throws Public Service Leadership under the Bus
On September 30, 2015
Written by Jason McNaught Former Parliamentary Budget Officer Kevin Page doesn’t...
 
Empowerment within the public service
On June 15, 2015
Public servants deliver the government’s agenda and serve Canadians in policy,...
 
Adobe: SMARTnering with the public sector
On December 2, 2014
As with any other industry, technology plays a vital role within...
 
The Responsible Public Servant revisited
On September 8, 2014
In 1990, the Institute of Public Administration of Canada published The...
 
So, what do you do?
On August 19, 2014
Our jobs can define us, and this can be dangerous. I...
 
Seeking nominations for Veterans Ombudsman’s Commendation
On July 4, 2014
The Veterans Ombudsman’s office is accepting nominations for the Veterans Ombudsman’s...
 
Individual philanthropy, collective power
On June 16, 2014
“I wasn’t really nervous until he hooked up the wires,” said...
 
A public servant’s guide to new governments
On April 21, 2014
CGE columnist David Zussman, Jarislowsky Chair in Public Sector Management in...
 
We’re all on the same team
On March 10, 2014
The public service is a funny beast. We have so many...
 
APEX survey: The impact of work on executive health
On September 23, 2013
The health of our public service executive cadre should matter not...
 
Saskatchewan public servants receive award for excellence
On September 20, 2013
The government of Saskatchewan gave the Premier’s Award for Excellence in...
 
Skillset 2020: Reshaping Our Work
On August 7, 2013
Since the Clerk’s Blueprint 2020 launch in June, departments have been working full...
 
Is everyone on the same page? Jargon in the public service
On April 29, 2013
What’s the purpose of jargon? Jargon that is incomprehensible to the...
 
Can a new dog teach an old organization new tricks?
On April 16, 2013
Can an organization change through new leadership alone? Related posts:
 
Government official travel card suppliers
On April 16, 2013
The official travel card suppliers for federal employees of the government...
 
Leadership burnout and three ways to prevent it
On March 25, 2013
Anxiety, fatigue, and exhaustion in a leader can burnout the team....
 
How to avoid losing steam when the public face of an organization goes, part two
On March 19, 2013
Passing on shared knowledge and letting new leaders emerge are ways...
 
How to avoid losing steam when the public face of an organization goes
On March 18, 2013
When the public face of an organization or a well-known leader...
 
Five ways HR can innovate
On March 18, 2013
HR has a poor reputation for innovation. After all, risk might...
 
How to innovate in a bureaucracy
On March 14, 2013
What do you do if you’re a leader in a large...
 
Workplace bullying is still not okay
On March 1, 2013
School bullying has been an issue in the news, and it’s...
 
Brainstorming: back to the three basics
On February 27, 2013
The simple basics of brainstorming are forgotten far too often, and...
 
What would make public servants more motivated?
On February 27, 2013
Motivation can be linked to the following job characteristics: skill variety,...
 
Public service job satisfaction: the survey results
On February 25, 2013
Taken every three years, this is the latest feedback on what...
 
Four quick ways to improve workplace happiness
On February 20, 2013
What matters most to managers?High productivity? Efficiency and organization? How about...
 
What’s the difference between leadership and management?
On February 19, 2013
It remains perennially important to distinguish between what makes a great...
 
How to capitalize on your mistakes, as shown by Marco Rubio
On February 15, 2013
A public relations mishap can be turned into positive attention, as...
 
Five leadership strategies for personal and professional success
On February 13, 2013
James Kendrick’s January article The Right Leadership got me thinking about...
 
Who will stand up for innovation?
On February 11, 2013
With innovation, the question is not just how, but who? Who...
 
The impact of work on executive health
On November 5, 2012
In October, the Association of Professional Executives of the Public Service...
 
The cost of ignoring mental health issues
On October 2, 2012
Last spring, the Mental Health Commission of Canada launched the country’s...
 
Editor’s Choice index
On June 26, 2012
The best of the Editor’s Choice articles...
 
Balanced view of public service future
On May 11, 2012
In the Nineteenth Annual Report to the Prime Minister on the...
 
Seven steps to safer air travel
On May 11, 2012
Air travel can be stressful and harmful. While the destination may...
 
Work wellness into meetings
On May 8, 2012
They told us that technology would usher in the ‘era of...
 
Leading from any chair
On May 7, 2012
CGE Vol.13 No.3 March 2007 I am writing this from my...
 
The Boomerang executive
On May 7, 2012
Whether it’s travel, improving your golf swing or finally tackling the...
 
Public executive disconnect?
On May 7, 2012
Quote of the week “Unless a public sector executive knows a...
 
Finish with a flourish
On May 7, 2012
Is retirement on your horizon? Do you plan to finish with...
 
Under stress
On May 7, 2012
Mental health matters. No one knows this better than Sylvie Giasson....
 
Some title
Some title Some author
Some excerpt
 
Some title
Some title Some author
Some excerpt
 
Some title
Some title Some author
Some excerpt
The value of change for Canada’s public sector
On July 24, 2019
Recently, innovation and transformation expert, Max Valiquette, sat down with CPA...