Leader as mentor: The power of experience - Canadian Government Executive
Leadership
October 16, 2014

Leader as mentor: The power of experience

New-Age guru Deepak Chopra observed: “A true friend knows your weaknesses but shows you your strengths; feels your fears but fortifies your faith; sees your anxieties but frees your spirit; recognizes your disabilities but emphasizes your possibilities.”

Mentoring is about learning from another’s experience and advice. It is a relationship between two people in which the more experienced person offers support, guidance, and counselling to enhance a protégé’s success at work and in other areas of life. Whereas coaching instructs and develops people, mentoring involves and empowers them to contribute to organizational goals.

The leader as mentor uses experience and expertise to imbue followers with greater insight and ability. As teachers, they know that people empowered with knowledge make a more potent force for change. They answer how we are going to get there. Their organizations disseminate critical information.

The leader as mentor also understands the ethical dimension and the need to exercise judgement on difficult issues. The core of principle-centred leadership is integrity – exemplified by 1991 Nobel Peace Prize recipient Aung San Suu Kyi’s stand on freedom and democracy in Myanmar. Ethical organizations share values and beliefs and operate with integrity.

Mentors have a passion to help. Ideally, they are senior managers with broad remits that can open doors, act as a sounding board, and thrive on others’ success. They are role models who are listeners, learners, care-givers, and optimists. They are humble, honest, and tolerant.

Mentors find it rewarding but mean business. They can be tough on the ego – pointing out weaknesses, pushing hard, expecting results. They represent a long-term commitment. The ability to confide in someone with decades of experience can be a key strategic advantage for the organization. Mentoring can also help manage diversity and minimize intergroup conflict in organizations.

Deputy Ministers in the Ontario Public Service value employee engagement, diversity, and affinity groups. But some say that support for young professionals and middle managers does not focus enough on traditional values – loyalty, dedication, functionality, hard work, experience, recognition. They favour intentional leadership development via job shadowing and mentorship programs.

Mentoring is also an integral part of professional exchanges, networks, and communities of practice. Senior finance, budget, and audit officials from 40 Commonwealth countries have been mentored and exposed to workplace learning by shadowing counterparts. In this way, the Commonwealth transfers knowledge and skills from higher to lower-capacity institutions through south-south cooperation.

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Canadian doctors were told that climate change impacts human health and that physicians should act to mitigate the effects of global warming. Related posts: The most ransomware targeted cities in Canada UOW heart research gets $1.1-M boost from defence offset Climate change, TTC cuts and Job growth...
 
Global market trends are accelerating to increase the pressure on commercial and government organizations. It’s time to stop dabbling in discrete customer-facing digital projects and take the plunge towards digitization. The annual CGI outlook has amassed the results of in-person conversations with leaders from 10 industries and 20 countries. According to CGI President and CEO...
 
A recent report suggests several strategies how governments and the private sector can work together to reduce a global cybersecurity skills shortage that is putting various industries at risk. Related posts: Communicating the threat: Improving Canadian cyber security strategic capabilities Should Canada’s military develop offensive cyber warfare capabilities? You can help shape the agenda for TechGov 2017...
 
In order to find out which strategies and priorities CFOs are using for success, Accountemps polled 270 CFOS from a random sample of Canadian companies. They asked: “Which one of the following characteristics do you consider most necessary for an employee to succeed?” 31 per cent of CFOs said: “Adapts easily to change”. 29 per...
 
In this episode, we discuss the top stories from our latest issue. Hear more about how to lead a virtual network organization, deputies being unique public servants in the Canadian pubic sector, leadership and healthcare and Canadian shared service. Also, in this show we talk with Shawn Nisbet about Type 3 diabetes and how we...
 
Dispersed organisations can be very powerful structures. There is ample evidence that shows that influential networks of experts and collaborators can transform great ideas into game-changing innovations. Canadian public servants live in a world where both private and public sectors are exploding word clouds onto every social platform to communicate their raison d’être as embracing...
 
Prime Minister Justin Trudeau today announced the deployment of Canadian troops, fighter jets and military equipment in Eastern Europe as the North Atlantic Treaty Organization (NATO) step up efforts to deter Russia aggression in the region. In what the government calls its “largest sustained military presence” in Europe for more than a decade, Canada will...
 
The union representing Canadian postal workers has rejected a proposal from the Labour minister go to a binding arbitration in order to avert work disruption which was expected occur as early as this Friday. Related posts: Why a Canada Post strike would be bad trip for the medical marijuana business Canada Post union demands met with 72-hour lockout notice Making Channel Shift Happen...
 
United States President Barack Obama, speaking before Parliament last night, urged Canada to take a greater role in the North Atlantic Treaty Organization (NATO). Related posts: No Arctic Tension (in this) Ocean Canada commits troops, jets to NATO deterrence actions in Eastern Europe $4.2-B in NATO procurement programs tackled in NITEC17...
 
Prime Minister Justin Trudeau said making it easier for goods and people to travel across borders as well as coming up with environmental and energy policies will be the top items on the agenda when he meets his Mexican and American counterparts at the North American Leaders’ Summit in Ottawa today. Related posts: The Europeans are coming! The Koreans are coming! Canadian government not prepared to stave off cyberattacks...
 
There’s a fine line between confidence and naivety – a line that Canadian CEOs might be overstepping. The 2016 Canadian CEO Outlook from KPMG has polled Canadian CEOs, revealing a startling disconnect between a company’s outlook and its reality. Customer loyalty continues to be an important issue for CEOs, with 98 per cent acknowledging it as their...
 
Even as British stocks took a plunge and the pound sterling took its deepest dive since 1985, the Canadian head of the Bank of England said the country’s banks are in a far better position to weather the challenges posed by the historic referendum in which a narrow majority of British voters elected to leave the European Union ....
 
Maureen O’Neil has been leading the CFHI since 2008, but she’s been fighting battles in the policy trenches with her signature energy and enthusiasm for decades. She most recently served as President of the International Development Research Centre, Interim President of the International Centre for Human Rights and Democratic Development, President of the North-South Institute,...
 
As an executive you’ve probably experienced frustration when you ask for something and it takes weeks to appear. There is a good chance that your processes are too complex, have too many steps and require more effort than they should to get the job done. It’s known as Excessive Processing and it is one of...
 
The recent retirement of seven federal deputy ministers (DMs) reminds us of the pivotal and crucial role that the deputy minister community plays in the success of governments—particularly a newly elected one. Looking beyond the retirement numbers reveals a concerted effort by the current Prime Minister to renew the DM community by making an unprecedented...
 
All’s fair in love and war JOHN LILY (1578): EUPHUES: THE ANATOMY OF WIT The surreal paradox of government is that nothing is what it seems and perception is reality. Change, risk, and ambiguity are constant companions. When the stakes are steep, the rules of fair play are suspended. No prisoners are taken. Much is...
 
Dispersed organisations can be very powerful structures. There is ample evidence that shows that influential networks of experts and collaborators can transform great ideas into game-changing innovations. Canadian public servants live in a world where both private and public sectors are exploding word clouds onto every social platform to communicate their raison d’être as embracing...
 
The fact that Shared Services Canada (SSC) has struggled mightily under the weight of its immense agenda is hardly news: press reports and a recent Auditor General report weigh heavily in this regard. In this outlet, Patrice Dutil’s recent and insightful interview with the President of SSC, Ron Parker underscored the breadth of the challenges...
 
The annual APEX Symposium, which is the largest gathering of federal executives of the Canadian Public Service, is being held at the Shaw Centre in Ottawa May 31 and June 1, 2016. This year’s program is aligned with the new Key Leadership Competencies and the new commitments in executive Performance Agreements. The President of the...
 
Twenty years ago, the Performance and Planning Exchange (PPX) was created by a small group of senior federal public servants and private sector professionals with experience in Results-Based Management (RBM), working in association with the Treasury Board of Canada Secretariat (TBS). The federal government was introducing RBM across the public service (several provinces and municipalities...
 
Are you absolutely clear what the government wants to achieve? Are you absolutely clear what government’s role is? Are you confident that your preferred approach can be delivered? These questions might appear too obvious for many government executives planning a project, but they were actually part of a checklist on “how to turn strategy into...
 
When I find myself in times of trouble, Mother Mary comes to me, speaking words of wisdom … JOHN LENNON & PAUL MCCARTNEY (1970): LET IT BE Let It Be was The Beatles’ twelfth and final studio album.The title song of reconciliation was Paul’s tribute to his dear departed mother, Mary.Two years earlier, The Beatles...
 
People caught a glimpse of the work of partisan advisers in ministerial offices in 2013 when an email sent from the PMO to ministers’ offices was leaked. The email requested that political staff prepare a transition binder in advance of an impending cabinet shuffle. This was hardly a new practice—it is a common instrument to...
 
The Trudeau government is now six months into its mandate and has looked very decisive and competent in dealing with many election promises such as refugee resettlement, climate change, Senate reform and doctor-assisted suicide. One major reason the government has so successfully moved its policy agenda forward is the result of good working relations that...
 
Canada’s largest organization advocating for retirees from federal, police and military services has appointed a former top official of the Immigration and Refugee Board as its new chief executive officer. Related posts: Appointment by merit or connections? Supreme Court selection process overhauled...
 
Leadership BS By Jeffrey Pfeffer Harper Business, 259 pages, $36.99 If you think that much of what you read and hear from leadership gurus is BS, you have a supporter in Jeffrey Pfeffer. At first glance he’s an unlikely backer since he’s a leadership guru himself. But he’s a professor of organizational behaviour at the...
 
One of the most important powers at the disposal of Canadian prime ministers is their ability to appoint individuals to public organizations or advisory committees. While most people know about the role prime ministers play in appointing their cabinet or senators, it is not generally known that prime ministers, often in concert with the relevant...
 
Following the various mandate letters from the Trudeau Administration, the Minister for Science has been asked by the prime minister to establish a Chief Science Officer (CSO) position to guide and inform government decision-making. The Minister, Kirsty Duncan, has launched a consultation exercise and is asking for input on what the role and responsibilities of...
 
At first glance, the title may seem counterintuitive. By their very nature, high potentials (HiPos) are assumed to be, or even defined as, very engaged. Yet, when we look at the evidence, this is not necessarily the case. A 2009 study by the Corporate Leadership Council (CLC) discovered that 25% of HiPos were planning to...
 
The melting Arctic ice caused by climate change is opening up vast areas is Canada’s north to commercial and tourist shipping, A new report recommends that Inuit leaderships and communities be consulted in crafting a cohesive Arctic shipping policy that would ensure the safety of complex marine environments, critical habitat areas and humans. An analysis by the Pew Charitable Trusts of...
 
Professors are obliged to set regular weekly office hours, something most students today find rather quaint. It’s often a time to catch up on email or chat with colleagues, awaiting clients that never arrive. During one such recent occasion, a colleague was bemoaning this loss of real-time interaction, noting that the Internet’s efficiency in sharing...
 
Things just get curiouser and curiouser. Lewis Carroll (1865): ’s Adventures in Wonderland David Thompson was a British-Canadian fur trader, surveyor, and mapmaker, known to indigenous peoples as Koo-Koo-Sint or ‘the Stargazer’. He travelled 90,000 kilometres and mapped nearly five million square kilometres of . He has been described as the “greatest land geographer who...
 
The Prime Minister is now well into the consolidation phase of his transition from electioneering to governing. In practical terms, it means that he is confronting the enormous challenges of delivering on his more than 300 election promises. Related posts: Results Open and Transparent Government Government built for continuity...
 
It is no secret that evaluation reports in the federal public service are not being utilized to the extent that they should to support decision-making. This can be explained in part by the requirements of the 2009 Policy on Evaluation, which stipulates that all direct program spending must be evaluated every five years. The very...
 
If the government intends to push economy-boosting measures, Canadian business leaders prefer to see the a combination of investments in either a skills and training agenda, tax cuts, as well as research and development or facilitating pipelines. C-suite executives are also strongly supportive of clean technology development and transportation strategies that reduce carbon emissions, according...
 
  The pressure is always on to make government services to the public and to the business community faster, more efficient, better and as inexpensive as possible. Patrice Dutil, the editor of CGE, connected with Nancy MacLellan, the President of the Institute for Citizen Centred Service (ICCS) to discuss what is on the innovation horizon....
 
The Trudeau Liberal platform of instituting “delivery” capabilities has garnered considerable interest in the national media. Suddenly the spotlight focused on Michael Barber, creator of the UK’s Prime Minister’s Delivery Unit (PMDU) in Blair’s second government. The PMDU was established because Blair had come to believe that too many ministers and departments failed to follow...
 
A leader’s credibility begins with personal success. It ends with helping others achieve personal success. – John Maxwell In 1966, U.S. Senator Robert Kennedy made an influential visit to South Africa. He offered words of hope to opponents of apartheid in his famous “Ripple of Hope” speech at the University of Cape Town: Related posts: From memes to social media, the technology that matters most to the public...
 
Every reputable learning institution offers leadership development training nowadays. So why did the Office of the Comptroller General of Canada feel compelled to develop its own Internal Audit Leadership Development Pilot Program in partnership with the Canadian Institute of Internal Auditors (IIA) and the University of Ottawa? The short answer: To develop the right kind...
 
Many programs at all levels of government provide funds to community-based organizations for short-term initiatives or projects, often with an evaluation requirement. Unlike the high prescriptiveness and limited methodological repertoire that characterize the program- or sector-level evaluation carried out by government departments, project-level evaluation is often inventive, repertoire-stretching,energizing and joyous: like a party in the...
 
Executive compensation is considered to be a central component of corporate governance mechanisms. It is believed that an effective and prudently designed executive compensation package can motivate managers/executives to perform their duties diligently and to look after the interests of firm owners (or shareholders). However, there is a widespread belief among the public, regulators, media...
 
If the purpose of the Government of Canada’s performance measurement system is to keep people busy, then it works beautifully. If it’s supposed to show how programs make life better for Canadians, it’s a dud. More than 2,500 measures are just too many, period! Related posts: How to stifle innovation in 5 minutes Does ‘Deliverology’ Deliver? Connecting the Dots between M, E, RBM….and Deliverology...
 
If you want to improve your management procedures, search Google. No, don’t put those words in the search engine’s magical white slot. Instead read Laszlo Bock’s Work Rules. The head of Google’s people function shares insights gleaned from the company’s rapid growth and its many experiments with different procedures, to see what works best. Of...
 
Q: Where is Comptrollership going? Comptrollership in the Government of Canada is evolving to reflect a changing environment, one that entails the need for increased transparency and enhanced accountability. Going forward, the vision for comptrollership will need to include: strengthening the culture of measurement and innovation in program and policy design and delivery; providing evidence...
 
The only constant………..Change And the end of all our exploring will be to arrive where we started and know the place for the first time. T.S. ELIOT (1942): LITTLE GIDDING Change is necessary and inevitable. While it may produce conflict, without change there will almost certainly be conflict. Change is also hard, especially when tensions...
 
Faced with plummeting crude oil prices and the worldwide move to cut greenhouse gas emissions, the federal government and the provincial government of Alberta are working together to help small and medium-sized businesses in that province create “green jobs” and advance clean technology. Navdeep Bains, minister of Innovation, Science and Economic Development and Shannon Phillips,...
 
When the Liberals announce their first ever budget on March 22 it’s going to be far larger than party promised when they campaigning to be elected. However, while the new government has been slammed by the Conservatives and the NDP for this, some Canadian economists are saying the Liberals actually still has ample room to...
 
Prime Minister Trudeau is off on one of the most intense first 100 days of any Canadian prime minister. Appointing his Cabinet and senior staff, leading four international government delegations abroad, meeting Parliament for the first time, chairing his first Cabinet meeting, responding to the refugee crisis, and hosting press conferences were just some of...
 
A number of studies of Canadian federal and provincial government policy workers have shown the importance of well-established networks outside of government. However, these studies also concluded that government policy workers interacted infrequently outside the comfort of their own department. This stands in contrast to the widespread conviction that non-governmental organizations (NGOs), including nonprofit groups,...
 
That the new Liberal Government has embraced ‘open government’ is hardly surprising. President Obama promised much the same in 2008 (passing an inaugural Openness Directive early in 2009), as did Stephen Harper in 2006 with his post-Gomery Federal Accountability Act (an uncomfortable lesson for Liberals, as Ontarians know well, is that scandal is fertile breeding...
 
Canadian Government Executive Media (CGE) is excited to announce that the re-launched canadiangovernmentexecutive.ca is now live! The website is a redesign of the previous CGE online property and offers a new and refreshed look with many new design features and updates that will further enhance the reader experience. “Our production and technology team have been working...
 
OMX , known for disrupting supply chain management primarily in the defence and aerospace sectors moved into the oil and gas industry, brought industry leaders in the aerospace and energy sectors together in Calgary, Alberta for the ConvergX conference this week. The result was an engaging exchange or ideas, experiences and opportunities as experts from the aerospace, defence,...
 
Rogers Media announced yesterday cost-cutting moves that will see some 200 employees of the company lose their jobs beginning next week. “We have identified cost efficiencies in production, operations and procurement, and have made the difficult decision to reduce head count, primarily affecting conventional TV, radio, publishing and back-office operations,” a statement issued by the...
 
By: John Wilkins A leader’s credibility begins with personal success. It ends with helping others achieve personal success. – John Maxwell In 1966, U.S. Senator Robert Kennedy made an influential visit to South Africa. He offered words of hope to opponents of apartheid in his famous “Ripple of Hope” speech at the University of Cape...
 
A leader’s credibility begins with personal success. It ends with helping others achieve personal success. – John Maxwell In 1966, U.S. Senator Robert Kennedy made an influential visit to South Africa. He offered words of hope to opponents of apartheid in his famous “Ripple of Hope” speech at the University of Cape Town: “Each time...
 
Written by  Roxanne Descôteaux When I first became a manager over 20 years ago, I was not as familiar with different leadership styles, but I knew what type of manager I did not want to be: I did not want to be critical, rude, disrespectful, insensitive … I’m sure you’re all familiar with the type...
 
The good news is that the Government of Canada recognizes the importance of utilizing modern communication technologies. Canada’s Action Plan on Open Government committed departments to use social media and government web 2.0 tools to improve their engagement with citizens and businesses. The Clerk’s Twentieth Report to the Prime Minister on the Public Service of...
 
A new campaign was launched yesterday in hopes of enticing more youth to cast their votes. Paradoxically marketed as the “Don’t Vote” campaign, the initiative will appeal to Canadians aged 18-24, a demographic that goes underrepresented during election time....
 
Increasing numbers of public service executives are opting for second careers instead of retirement. But should they follow their hearts, their heads, or a combination of both? A life coach might be the answer to finding the right balance, and ensuring long-term success. Related posts: Canadians will change jobs for retirement benefits: survey Weighing in on the CPP...
 
Public Servants received some praise from an unlikely source last week — an aspiring politician. Whatever your political leanings, the speech highlighted some of the problems that public servants, as a whole, would like to see fixed by Canada’s new government. Related posts: Writing Without Bullshit By Josh Bernoff How to bring about real Cultural Change in the Public Service Candid Camera...
 
Today, citizens now expect to have the same personalized experience when interacting with public sector organizations as they do when shopping online or streaming their favourite music; accessing services quickly and easily anytime, anywhere, and on any device. Related posts: Prevention-focused people and risk aversion CRTC ruling nixes hope for lower mobile rates says small telecoms Opportunity Lost? Assessing the Performance Information of the CRA, CFIA and Parks Canada...
 
The Top 5 debate knockouts in Canadian history. Related posts: Leadership and legacies Why E-Voting Matters Electoral Reform...
 
Nearly 1/3 of Canadian public servant execs are feeling disengaged from their jobs, making attempts to reform the public service difficult. Related posts: CGE appoints new editor-in-chief How to know when you are not a leader Summit Speaker Profile: Andrew Treusch...
 
New research on bullying out of Simon Fraser University turns conventional knowledge on its head, sparking new questions about where the behaviour comes from. What does it mean for your workplace?...
 
In light of the Canada Job Grant’s success, the Governments of Canada and Ontario have announced renewed funding. Since its implementation in 2013, the Canada Job Grant has provided 29,000 training opportunities to 22,000 new and current Ontario employees. The grant aims to provide hands-on training to new workers in order to guarantee future employment....
 
Humans are a strange but compassionate species. We are an amalgam of spirit, social relationships, and awkward behaviour. Our lives are made hopeful by infinite opportunities for love, joy, peace, patience, kindness, goodness, faithfulness, gentleness, and self-control. Love is said to be the greatest of these....
 
Increasingly, job descriptions list “political acuity” as a core competency in government, but what does this include and how does the government executive develop these skills and knowledge? Related posts: Summit Speaker Profile: Michael Graydon...
 
Much of the literature on leadership is generic. It assumes that leadership is leadership whether the leader works in the private or public sector, a large or small organization, a turbulent or settled environment. The assumption is that the traits, skills, and behaviours needed in any organization are the same. Related posts: Uber Canada boss suggests cities allow taxis to update biz model Uber gets go signal to operate in Edmonton Cities, First Nations winners in Liberal budget...
 
According to Stephen Covey, “Our greatest power lies within our circle of influence.” A leader’s circle involves people in all walks of life and situations – those you influence as a role model, those you lead or support to achieve common goals, those who inspire the best in you. Related posts: Are you leading or making excuses? New ways needed to lead through change Leader as thinker: The power of insight...
 
Last October, John Manzoni was appointed Chief Executive of the Civil Service in the United Kingdom. Unlike many of his predecessors who built careers in the public sector, Manzoni is the former president and CEO of Canadian oil and gas company Talisman Energy and has spent 24 years as an executive with British Petroleum. On...
 
The Association of Professional Executives of the Public Service of Canada (APEX) is talking the talk and walking the walk of continuous improvement. While not a government department, APEX continues to do its part to bring to life the vision of a modern, high calibre public service. Related posts: UK's chief public executive keynote at APEX symposium Confident leadership: A pendulum swing for execution and delivery APEX announces its 2017 awards of excellence winners...
 
Wise leaders gain strength from peace of mind, self-control, and the joy of learning. They have an inner serenity that defies adversity and enables them to marshal and direct their energies wisely. They are given wholly to being in dominion over themselves. Related posts: Are you leading or making excuses? New ways needed to lead through change Leader as delegator: The power of trust...
 
By October 2015, Stephen Harper will have been Prime Minister for nine years, placing him among the longest serving prime ministers of post-war Canada. Related posts: Top 5 Knockouts in Canadian Debate History Canada commits troops, jets to NATO deterrence actions in Eastern Europe Innovations in Public Engagement...
 
When times get tough, we turn to leaders for courage. Yet rarely is courage found in the competency profile of any leadership position. Related posts: Leader as Hero: The Power of Commitment...
 
The International Space Station (ISS) is the largest peacetime engineering project in history. It is the result of a partnership between the space agencies of the United States, Russia, Canada, Europe, and Japan. While the Canadian Space Agency (CSA) is the smallest ISS partner, its contribution to the program continues to be essential....
 
An element of democracy that people unaccustomed to freedom regard with awe is the peaceful transfer of power from one elected government to the next. Managing that transition is the highest calling of the public service. Related posts: New Brunswick moves to include public in policymaking A season to fear A Partnership For Safer Schools...
 
Designing, developing and delivering tailor-made leadership programs for developing governments is a delicate and intense endeavor that unavoidably becomes a journey. It is a fundamental challenge for the success of any government transformation, but it is worth every effort. Related posts: Do government organizations need a CDO? Solving Complex Problems...
 
Last month, Canadians observed the 200th anniversary of the birth of Sir John Alexander Macdonald, our first prime minister. I did three things the weekend of that anniversary to mark the occasion....
 
Humility is a core trait of leaders who, like Gandhi, see themselves as humble servants. These leaders do not lack confidence but value collaboration. They know their own strengths and weaknesses and empathize and connect with others to build talented teams and productive organizations....
 
The public’s confidence in government has been falling in the last 30 years. In the U.S., a 1964 poll indicated that 75 percent of Americans trusted the federal government. By 1995, that figure had dropped to 15 percent. Related posts: One step at a time Reputation management: Internal audit on the front lines...
 
Last October, Janice Charette was appointed federal Clerk of the Privy Council, the second woman to hold this post. She is leading change on two fronts. First, the public service continues to transform itself, building upon the Blueprint 2020 exercise. Second, there will be a newly elected government this year. Related posts: A partisan public service? Stewards of innovation: Leaders in the middle Does Blueprint 2020 hold Wouters?...
 
Marketing is a profession that requires its practitioners to be fluid and nimble. The constant pursuit of new ideas and hot trends, and the ability to work with and adapt to various industries are essential traits. Related posts: Leader as storyteller: The power of communication Fail: Canada's social media strategy backfires Writing Without Bullshit By Josh Bernoff...
 
A recent online article suggests that foresight could be considered a leadership competency. The idea is from Robert Greenleaf who argued, the article points out, that it is an ethical issue if leaders fail to “make the effort at an earlier time to foresee today’s events and take the right actions when there was freedom...
 
History is temporal. What mattered yesterday may not matter today. Or as often happens, the debate of a few years ago turns out to be remarkably prescient and apropos in a modern context. To celebrate our twentieth anniversary, we picked three themes to explore, editorial themes that speak both to moments in time and ongoing...
 
Public servants know that most public administration issues are messy, complicated and seldom lend themselves to a right and wrong issue. The National Public Administration Case Competition lets students from schools of public administration practice the art of policymaking on real world topics. Related posts: The policy analyst's political world Aid effectiveness: Strategic relationships and alliances How to measure influence on policy...
 
In our work, we are constantly reminded of how close the world now seems compared with when we were growing up. We are filled with hope that comes from a passion for public service....
 
During my career in the public service, I’ve had the chance to work with directors who all had their different styles. Some were strong visionaries, others had great coaching styles; some were better at self-direction; and so on. Related posts: The VOICE for mobility Lessons from the Field: How Changemakers Get Things Done in Government Open and Transparent Government...
 
There is a growing role for storytelling in public administration – what Sandford Borins of the University of Toronto calls fables or narrative. Fables are ‘street talk’ for learning from storytelling in government circles. Related posts: Are we developing the managers of the future? Stop cheerleading and get out of the office Fail: Canada's social media strategy backfires...
 
Place matters, and having a facility such as the Science North Vale Cavern to kick things off was inspirational. Over 1.8 billion years ago a meteor hit the area, resulting in a unique geological feature: the Sudbury Basin yielding over $250 billion of mineral wealth for the country. Related posts: Public sector leadership and IT: An unconventional match? How to avoid losing steam when the public face of an organization goes, part two Leadership burnout and three ways to prevent it...
 
“With SMARTnership, we have to look into communication, being trustworthy, convincing people, and translating a message,” Jensen said. “We have to look into negotiation skills, our values in a negotiation, cross-cultural understanding, how to conduct and lead our team, and our emotional intelligence.” Related posts: Minor paperwork problems may no longer cause bid rejection The power of SMARTnership Moving to the Cloud: A strategic approach...
 
The combination of poor systems and a new class of worker is driving reform of bureaucracies around the world. For the federal government, Blueprint 2020 was the latest exercise, led by a Clerk of the Privy Council, aimed at adapting the federal public service to the changing environment it faces. Related posts: Yes we can...transform The challenge for Blueprint 2020 Life, space and buildings: CSE’s organizational transformation...
 
Sierra Leone Finance Minister Kaifala Marah said: “The acid test of change lies in the strength and vision of leadership…and in the flexibility to review and adopt new ideas. Related posts: The Tyranny of KPIs Does ‘Deliverology’ Deliver?...
 
Stewardship of public service renewal and reform is critical in times of austerity and uncertainty. Middle managers, acting as stewards of innovation, are instrumental in collaborating on change management across networked government. Related posts: Constant change is the new normal Let it be… Conflict Creating a sense of urgency...
 
From “smart government” to a “smarter planet,” we hear every day the bold aspirations of corporations and government agencies. In Canada, Blueprint 2020 outlines an ambitious vision of public service. Related posts: Public service reform: It's about leadership "The Power of Why" and the Government's Blueprint 2020 Agenda Summit Speaker Profile: Janice Baker...
 
People often seem surprised by how I find ways to get stuff done where others say it is impossible. I do so by being intentional about how I navigate through the present toward the future. Since each new attempt at systems change is mostly uncharted territory, this is harder than it sounds. Related posts: Selling the Internet of Everything GTEC: More than just technology...
 
It turns out that I am a GTEC leadership program alumnus, having attended most of the CIO boot camps and the Next Gen CIO sessions that evolved since 2007. Every year has provided new learnings, from dealing with IT delivery issues to workforce adjustments… Related posts: Designing for the individual Selling the Internet of Everything Information management: Where’s the beef?...
 
Credibility. In a word, it is a defining characteristic all ombudsmen seek. For Guy Parent, it is the vital peg on which all of his efforts hang. The Veterans Ombudsman holds a somewhat unique role among counterparts across the country, being both an advocate…and a special advisor to the Minister of Veterans Affairs… Related posts: Colour Me Naive...
 
Excellence Canada will be hosting its annual Performance Excellence Summit and the 30th anniversary of the Canada Awards for Excellence on October 30 in Toronto. Related posts: Excellence Canada launches Healthy Workplace Essentials for SMEs Hill+Knowlton Strategies recognized for quality New alliance aims to improve mental health at work...
 
Mentoring is about learning from another’s experience and advice. It is a relationship between two people in which the more experienced person offers support, guidance, and counselling to enhance a protégé’s success at work and in other areas of life. Related posts: Talking at cross purposes The art of mentorship Coach or mentor: Which one do you need?...
 
Tom Peters said in an interview that today technology gives leaders the chance to do “73 things at a time or at least delude yourself that you are.” That resonates even in my humdrum life, where I find myself constantly jumping back and forth between screens, documents, telephone calls and meetings…not to mention issues, decisions...
 
Looking for new ideas to enhance your leadership skills? Draw lessons from leaders across multiple sectors? Maybe even have a hand in shaping the development of tomorrow’s leaders? The second annual Northern Leadership Summit, sponsored by Canadian Government Executive, is an opportunity to immerse yourself in real conversations with other leaders representing multiple sectors and...
 
Vic Pakalnis, the president and CEO of MIRARCO Mining Innovation and a member of CGE’s editorial advisory board, recently spoke with our sister publication, IT in Canada, about the link between the IT and public service sectors in the context of next week’s Leadership Summit in Sudbury. Related posts: Northern development: Summit unearths leadership challenges and opportunities How to avoid losing steam when the public face of an organization goes, part two Leadership burnout and three ways to prevent it...
 
On October 16 and 17, the City of Greater Sudbury and Laurentian University will host their second annual Northern Leadership Summit. Related posts: Dominic Giroux: From public service to academic leadership Northern development: Summit unearths leadership challenges and opportunities...
 
What are the traits that will define the next generation of successful public service leaders? Managerial aplomb? Policy expertise? An ability to ‘speak truth to power’? How about courage, humility and resilience? Related posts: Fast tracking new recruits How to keep your talent Attracting Talent To the Public Sector by Embracing Technology...
 
Visions are our windows to tomorrow. They are about exercising imagination, asking where we are going, and setting direction. This means knowing what we want to become and what we want to achieve....
 
It simply isn’t true that all leaders are born, not made. Sure, sometimes it’s helpful to have the characteristics of an Admiral Nelson, but the fact of the matter is that leaders – no matter what their title – can learn meet specific challenges faced by the organizations in which they work. In other words,...
 
On July 9, Steve Orsini became Ontario’s new Secretary of the Cabinet and Clerk of the Executive Council after serving as the Deputy Minister of Finance and Secretary of the Treasury Board since December 2011. Editor-in-chief Toby Fyfe talked to him shortly after he took office....
 
Competencies are the behaviours that enable organizations to attain their strategic objectives. Along with trust, competence is integral to horizontal goal-setting approaches in public service motivation. To be successful, leaders need to know the corporate culture and continuously improve upon their general management capabilities. Related posts: Maintaining perspective Managing Talent: It's not just a necessity, it's an investment for the future Canada experiences job-seeking spike...
 
Public service today is a crowded intersection – no public sector reform without capacity development, no transformation of networked government without collaborative leadership, no innovation without stewardship by strategic leaders....
 
In mid-2011, concerns about New Brunswick’s deficit and the province’s increasing demographic challenges were raising questions about the government’s long-term ability to provide the services its residents rely upon. Related posts: New Brunswick moves to include public in policymaking Great transitions: New Brunswick's approach to change in government A Partnership For Safer Schools...
 
Destination 2020, a groundbreaking report released in May, is the result of the most extensive public service consultation process ever about the future of the Public Service of Canada. At the head of this huge transformation is Wayne Wouters, Clerk of the Privy Council and Secretary to Cabinet… Related posts: Life, space and buildings: CSE’s organizational transformation Is your agency a change enabler? Lessons from the Field: How Changemakers Get Things Done in Government...
 
The first day of the APEX Symposium has been a great success, and kudos to the organizing team for what so far has been a stimulating and imaginative event. The only apparent downside for federal public sector executives has nothing to do with APEX… Related posts: On Leadership: An interview with Michel G. Vermette, CEO of APEX From Procurement to the Commissioning of Public Services Engaging for new relationships with Indigenous peoples...
 
Dominic Giroux is president and vice-chancellor of Laurentian University in Sudbury and Barrie. He was previously ADM with the Ontario Ministry of Education and Ministry of Training, Colleges and Universities. Related posts: Leader as storyteller: The power of communication The New Synthesis Project: A laboratory for master practitioners From past to future: Contrasting perspectives on public sector management...
 
Each year, the Association of Professional Executives of the Public Service of Canada (APEX) puts on the premier learning event for federal government executives. The theme of this year’s APEX Symposium is Transformational Leadership: Challenge, Creativity and Vision. Related posts: Celebrating the best APEX Symposium: Making change happen APEX announces its 2017 awards of excellence winners...
 
In 2011, the St. Lawrence Parks Commission, an agency that has been operating Fort Henry, Upper Canada Village, Upper Canada Golf Club, Crysler Park Marina and several waterfront parks and campgrounds since 1961, was in deep economic trouble....
 
Leaders in government are focused on transformative change – or at least they should be. A recent report from McKinsey suggests that organizational and personal change are inextricably linked. In other words, leaders need to develop self-understanding if they are going to force real organizational transformation....
 
Leaders in government are focused on transformative change – or at least they should be. A recent report from McKinsey suggests that organizational and personal change are inextricably linked. In other words, leaders need to develop self-understanding if they are going to force real organizational transformation....
 
You might not think of yourself as a brand like Nike or Coca Cola, but all leaders have one. And it is often reflected in how they are perceived....
 
In today’s world, there has to be more focus on who the leader is, because you can’t really predict anymore what the world’s going to look like. You need someone who’s going to be able to have the muscle, if I can call it that, to understand how the world’s changed. Related posts: How to make partnerships work GovScience 4.0: The rise of "social" science...
 
“Over time, leadership matters more than leaders,” Dr. David Ulrich reminded delegates to CGE’s second annual Leadership Summit in Ottawa last month, advising public sector organizations to invest and transfer leadership “equity” to the next generation. Related posts: UK reform five years in.... Does Blueprint 2020 hold Wouters? Leading a culture of change...
 
Guess what? You don’t always need to ask for a bargain…because today I am offering you one. The second annual CGE Leadership Summit is coming up on February 25th in Ottawa. This day-long event will explore the linkages between leadership, Blueprint 2020 and the future of the public service, and I am offering you a...
 
Four years ago, Vancouver, Whistler, British Columbia and Canada hosted one of the most successful Winter Games ever. With attention on the Sochi Olympic Winter Games, this is a good time to look back on some of the lessons learned by the public sector. Related posts: Sochi – A tale of two Russias Leveraging the Olympics: How a tourism brand was built...
 
In early 2009, the Canada Science and Technology Museums Corporation (CSTMC) was facing a crisis: the Auditor General had identified human resources as an area of risk, and the Corporation found that it needed to find more efficient ways to leverage resources and expertise....
 
We know that the old models of leadership that have relied primarily on the one leader at the top – the hero who had all the answers – are, in a world that’s more complex and more ambiguous, increasingly not going to work. And so the redefinition is thinking about leadership in new ways....
 
I have a friend, David, who is a new executive with the government. He is striving to be the best leader ever. Being the kind of guy who always likes to do the right thing, he figured he would commit to some New Year’s resolutions; after all, he reasoned, this is the right moment to...
 
Leaders are individuals who personally make decisions, get things done, and direct an organization. We all can immediately think of a leader who has influenced both our lives and our agencies. Leadership is about the collective or shared processes to make decisions and direct an organization. It is not one person, but many people. Related...
 
The concept for the Canadian Council for Aboriginal Business (CCAB) came from founder Murray Koffler, who had witnessed the poverty of Aboriginal men, women, and children living on the wintry streets of Calgary in 1980....
 
The OECD has a report on public sector leadership that looks toward the leadership needs of governments in the 21st century. If there is one problem we all have, it’s defining leadership. Related posts: Pensions, passion and principles Better accountability through combining RBM with project management tools What the rise of the trillion dollar tech company means for policymakers...
 
The New Synthesis of Public Administration is a journey of discovery aimed at preparing governments to be fit for the challenges of their times and creating resilient societies fit for the future. Related posts: Leader as storyteller: The power of communication From past to future: Contrasting perspectives on public sector management The Emperor has no clothes: A lesson in courage...
 
The Harper government is now entering the second half of its mandate and is less than two years away from a federal election. This past year, the government has faced political challenges regarding the Senate… Related posts: Leadership and legacies Top 5 Knockouts in Canadian Debate History The Appointment process...
 
Renée Jolicoeur and Brigitte Fortin of Public Works and Government Services Canada were honoured for their leadership of the Pension Administration Initiative that successfully consolidated over 25 legacy systems into one database and more than 130 departments into one centralized pension centre. Related posts: Constant change is the new normal CGE honours passionate leadership Performing, Measuring, Reporting: Deliverology in Practice...
 
Resource development and the ability to translate our resource endowment into wealth and prosperity has been the historic economic underpinning of this country. Related posts: New Canadian institute for minerals and development...
 
So the U.S. government may be (kind of) shut down, but guess what? Supporters of public servants decided to go ahead and celebrate their work anyway. Related posts: TechGov 2018 in pics and tweets Better service to Canadians, the mindset of government Engaging Citizens: It’s a Different World...
 
Have you ever faced a tough work situation where you thought, “I wish I had someone to talk this through with who isn’t my boss or my spouse, someone knowledgeable and objective who can help me see what is really going on and choose what is best to do?” Related posts: The benefits of an executive coach Connecting with the skills for public service leadership Survey: Professional development...
 
American municipalities (state, county and city organizations) were recently given a collection of ‘hot topics’ or trends for 2013, including (to give a few examples) open data, budgets, citizen service, cloud computing…...
 
Conflict is an unavoidable part of human interaction, so it is only natural that it should crop up in the workplace. But as common as conflict can be, it is something that people struggle to handle with grace....
 
Decision-making is an integral part of our lives. We make thousands of tiny decisions each day, and while most of them are inconsequential – like which tie to wear to work, or which croissant to have for breakfast – others have a huge impact on businesses and the people who work within them. Related posts:...
 
Last week, Hillary Clinton gave an address to leaders at the second annual gathering of the Women in Public Service Project at Bryn Mawr College. In her speech, the former Secretary of State encouraged them to “step up” into positions of leadership… Related posts: Communicating in 140 characters The right balance: The case for strong plural, public and private sectors Freedom in western grain movement: Why the Revenue Cap needs to go...
 
In the summer issue of the Harvard Business Review, authors Faaiza Rashid, Amy C. Edmondston and Herman B. Leonard describe the necessity of balance when it comes to crisis leadership....
 
At a time when budgets are being slashed and resources are scarce, managers must find new strategies that will help them to lead successfully. Related posts: Prevention-focused people and risk aversion Is professional development suffering from austerity? How the art of improv can transform the way we work...
 
The federal Major Projects Deputy Ministers’ Committee oversees the implementation of the Major Projects Management Office initiative set up to improve the regulatory framework for review of major natural resource projects (such as mines and pipelines). Related posts: Off and Running Public service job satisfaction: the survey results How to avoid losing steam when the public face of an organization goes...
 
Recognizing extraordinary public service, the prestigious Amethyst Awards celebrate the outstanding achievements, professionalism and passion of Ontario public servants who contribute daily to making Ontario a better place to live. Related posts: Modernizing student aid Courage at the core: Employee groups work for inclusive public service Putting Public Servants in the Driver’s Seat...
 
Successful leadership is a dynamic personal matter. It is “primal” because it involves your whole being and the impact you convey to others. It is rooted in what is most important to you: your purpose and values....
 
Increasingly, trust is being seen as a significant element of good leadership. So on the one hand, your response is probably, “what else is new?” But in fact, what exactly does the word mean in this context?...
 
When David Mitchell, the Forum’s president and CEO, first contemplated paying tribute to the Clerks, he wondered if the choice would resonate, especially in a city more closely associated with corporate kingpins and film stars than with government mandarins. But Mitchell needn’t have worried....
 
What would journalist Mike Duffy say about Senator Mike Duffy? Maybe three things:...
 
APEX, the Association of Professional Executives of the Public Service of Canada, has a new CEO. The independent, not-for-profit association, now 29 years old, is governed by a volunteer board of directors of federal executives....
 
Former Speaker of the United States House of Representatives Tip O’Neill declared following his only electoral defeat in 1935 that, “All politics is local.”...
 
We seem preoccupied with leadership in the public sector, and one of the questions that often comes up is: are the leadership competencies for government leaders different from those for leaders in the private sector?...
 
Canadian Government Executive magazine will present six awards for Leading Management Change in the Public Service at our Leadership Summit on April 4....
 
The National Managers Community has posted the results of its 2012 consultations on its website. Called The Voice of Managers, it’s a snapshot of the concerns facing the federal middle manager community across the country....
 
The winners of the IPAC/Deloitte Public Sector Leadership Awards have been announced. The program “recognizes organizations that have demonstrated outstanding leadership by taking bold steps to improve Canada through advancements in public policy and management.”...
 
When it comes to the public sector, few would argue that the sea is calm. The drivers of change – technology, tightening budgets, citizen expectations and political determination – are creating a perfect storm for leaders in government....
 
Rarely now can government, on its own, successfully address issues on behalf of Canadians....
 
Are you an iron-willed pussycat? A creative imitator? A hesitant risktaker? A competent self-doubter? In short, are you a paradox?...
 
It is clear that mobile, digital media is transforming the way in which organizations, families and governments interact and communicate in an information rich, technology enabled society....
 
This month, I’ll break from the tradition and look at a book that Canadian government executives should be aware of, but which doesn’t have any particularly tempting techniques…...
 
Stephen Covey has profoundly influenced management over the past two decades. His 7 Habits of Highly Effective People was rated one of the most influential books and Covey himself one of the most influential people of the past decade....
 
The Big Society agenda has significant implications for the delivery of government services, both in the U.K. and elsewhere. With the support of KMPG, CGE explored the U.K. reforms through a Canadian lens....
 
How can government become more efficient? The Drummond Report offers up an interesting and comprehensive blueprint....
 
CGE Vol.13 No.5 May 2007 In recent years, much has been made about a leadership "deficit." As a country, we must determi...
 
CGE Vol. 14 No.5 May 2008 The subject is leadership. Not very original granted, as the Internet search engine Google lists 136 million references for the term, inc...
 
CGE Vol.13 No.3 March 2007 Since Confederation 140 years ago, Prime Ministers – from Sir John A. MacDonald, to Sir Wilfred Laurier to Jean Chr&eacute...
 
CGE Vol. 14 No.5 May 2008 Le sujet du présent article : le leadership. Pas très original, convenons-en. À titre indicatif, Google sign...
 
As the Ontario public service continues its modernization and transformation, success will pivot on the ability of our people to learn, lead and thrive in a changing environment. With just over 30 percent of senior leade...
 
CGE Vol.13 No.3 March 2007 In the January issue, Harvey Schachter reviewed Unlocking Public Value. This practical manuscript writ...
 
CGE Vol. 14 No.5 May 2008 Shelly Jamieson was appointed Secretary of the Cabinet and Head of the Ontario Public Service on January 6, 2008. She joined the...
 
CGE Vol.14 No.3 March 2008 Ken Blanchard has had an extraordinary impact on management theory and practice, and the lives of many. He has published 44...
 
CGE Vol.14 No.3 March 2008 This issue we begin the first in a series of conversations on the relationship between public service and elected governmen...
 
CGE Vol.13 No.3 March 2007 The Six Dimensions of Leadership Andrew Brown Random House, 229 pages, $53.95...
 
CGE Vol.14 No.3 March 2008 Leading At A Higher Level Ken Blanchard Prentice Hall, 359 pages, $29.99...
 
CGE Vol.13 No.6 June 2007 Good leaders know that saying "thank you" to employees for a job well done is a morale booster...
 
CGE Vol.13 No.3 March 2007 Conundrum: a hard or perplexing question; a riddle the answer to which involves a pun or play on words. It’...
 
La fonction publique de demain sera assurément différente de celle d’aujourd’hui, et ce, au sein de tous les ordres de gouvernement. Les dirigeants de la fonction publique devront composer avec de nouvelles organisations, et acquérir de nouve...
 
Pick an adjective to describe leadership in the public service today. Challenging? Frustrating? Impossible? Or how about “rewarding”?...
 
There is ample evidence that, for many executives and leaders, working with a professional coach has provided them with powerful learning, growth, and enhanced success. Coaching has evolved from being hidden or a secret because it meant that something was...
 
How do city managers and elected officials lead municipal public services, and how do they relate to each other? We spoke with the Chief Administrative Officers of Toronto and Vancouve...
 
Canada’s non-profit and voluntary sector is in a peculiar position. For a sector that is 161,000 organizations strong, boasts a GDP of more than $25 billion and is valued by millions of Canadians who demonstrate this through the...
 
La recherche démontre hors de tout doute que le fait de consulter un coach professionnel a permis à de nombreux cadres supérieurs et à de nombreux leaders de faire des apprentissages significatifs, de se développer et d&...
 
Managed effectively, conflict increases collaborative problem solving, heightens team connectivity, enhances communications, and improves morale and productivity. Mismanaged, it increases stress and red...
 
Much of the current leadership and human resource literature focuses on outlining core leadership "competencies," but empirical research shows that knowledge and values are also essential pillars of effective public sector leadership. This artic...
 
APEX, l’association professionnelle des cadres supérieurs de la fonction publique fédérale, reconnait l’apport extraordinaire d’individus dans 6 catégories. Ces prix ont été présentés a...
 
CGE Vol.13 No.9 November 2007 Leadership in multi-sector partnerships is growing in importance. Effective partnerships among busin...
 
CGE Vol.13 No.7 September 2007 La psychologie positive, soit l’étude des points forts des personnes et la promotion de leur potentiel, cont...
 
CGE Vol.13 No.7 September 2007 Positive psychology, studying people’s strengths and promoting human potential, is adding great...
 
CGE Vol.13 No.7 September 2007 Peer network coaching: a pragmatic approach to leadership development. Public sect...
 
Quote of the week “We’ve produced a dangerous form of individuality with entitlement rights that say essentially that you can get something from society without in any sense paying back.” ...
 
Peter Wallace has a tough task. As the new Head of the Ontario Public Service (OPS) and Clerk of the Executive Council, he took over as the province received a fiscal knuckle rapping and now faces a report recommending radical transformation....
 
I think we’re going to be in an era of partnership where the private sector, the public sector, the non-profit sector, work together to accomplish common purposes and common objectives that are set at the political level....
 
Quote of the week “…all the negativity associated with federal employment and public service right now is particularly disheartening.” — Tom Fox...
 
Quote of the week “Gratitude for employees is more absent than it should be or has been in the past.” — Michael Crom, Dale Carnegie Training Editor’s Corner...
 
Quote of the week “It’s a great time to be in government.” — Bruce Ross, General Manager, IBM Canada Editor’s Corner I had a conv...
 
Now this is an idea whose time has come: a list of the best places to work in the government. Of course, it’s not the Government of Canada, but the US federal government. The rankings for the US government departments and agencies are put t...
 
One of the most important developments in public administration and governance over the past 30 years has been the ascendancy of political advisors....
 
CGE Vol.13 No.7 September 2007 As politicians and public servants return from their holidays, and as citizens redirect their atten...
 
Wayne Wouters has been Secretary to Cabinet, Clerk of the Privy Council Office, and Head of the Public Service of Canada since last July. A veteran of the federal public service, he had been head of Treasury Board Secretariat immediately before, as well as Deputy Minister of Fisheries and Oceans....
 
Stephen M.R. Covey a vendu 600 000 exemplaires de The Speed of Trust: The One Thing That Changes Everything, un livre qui a reçu l’aval d’une brochette d’éminents PDG et de sommités en matière de gestion. Covey,...
 
CGE Vol.13 No.9 November 2007 "Crabbed age and youth cannot live together," Shakespeare wrote. The...
 
La victoire historique du président élu Barack Obama a suscité une vague d’espoir généralisée chez ceux qui espèrent assister à un renouvellement politique et à la transformation du gouver...
 
Reading Walter Isaacson’s interminable but also always fascinating biography of Steve Jobs, I was mulling over the question of how someone who was such a bad leader could be such a fantastic leader....
 
Lincoln. Churchill. Franklin Delano Roosevelt. John Fitzgerald Kennedy. Gandhi. Martin Luther King, Jr. It’s a list of leaders who psychiatry professor Nassir Ghaemi says were mentally ill and who were successful primarily because they were somewhat mad....
 
Trust can be slippery, hard to get a handle on. We shouldn’t need a manual to be trustworthy but in a networked world with today’s daily swirl and prevailing cynicism, trust can be complicated....
 
Do you know what you’re about? Could you describe your leadership approach to someone who works with you?...
 
If you’re of a certain age, you may remember the slogan for General Electric from the 1960s: “Progress is our most important product.” It was one of the most successful advertising slogans of that era....
 
How many adversities do you encounter in a day? Does 23 sound right? That’s the number that Paul Stoltz, who has written widely on adversity, says on average we confront daily....
 
Good ideas in government often seem destined to be shot down. They have to be sold to a long line of superiors in the hierarchy, members of interest groups and the general public, and the politicians, some of whom even carry that ominous moniker, The Opposition....
 
Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization Dave Logan, John King and Halee Fischer-Wright Collins, 297 pages, $31.95 Look around your office. Nobody is wearing loincloths...
 
The issue of leadership continues to swirl around us. The policy environment is complex, there are multiple accountabilities, decisions to be made despite “unknown unknowns,” and the only constant is change....
 
One person can really make a difference, even within a large organization....
 
Ontario’s Justice on Target strategy has been recognized with the top 2010 IPAC/Deloitte Public Sector Leadership Award. This award acknowledges the innovative work underway at the Ministry of the Attorney General and justice participants suc...
 
From a small community of like-minded managers and with the support of a dedicated handful of senior officials, the National Managers’ Community has grown to be an active dynamic network of managers with a presence across the country....
 
As part of our ongoing series of conversations on the relationship between public service and elected government, Alberta Clerk of the Executive Council Brian Manning spoke with editor Robert Parkins on how the province is meeting its mission and mandate....
 
CGE Vol.13 No.10 December 2007 If you were in or around Ottawa in mid-October, you might have caught the reincarnation of Abbie H...
 
Since its founding in 1947, IPAC has espoused what is best in public service in Canada....
 
L’acquisition et le transfert de connaissances sont des processus fluides et dynamiques....
 
Acquiring and transferring knowledge is a fluid, dynamic process. Teaching and learning is not about dusty books or dry lectures but about the movement of ideas....
 
Depuis plus de 30 ans, le gouvernement fédéral a reconnu le besoin de négocier avec les autochtones du pays des ententes de revendications globales territoriales, qui constituent en fait des traités modernes entre la Couronne et les nations autochtones....
 
Le « discours narratif » est la dernière tendance en politique et en gestion publique – il suffit de suivre l’actualité pour s’en convaincre. Que dit-on, et que veut-on dire? Pourquoi les fonctionnaires devraient-ils s...
 
Narrative has become a buzzword in politics and public management – Google it and you’ll find 46 million hits. What is being said and meant?...
 
Robert Louis Stevenson once observed that “politics is the only occupation for which no preparation is thought to be necessary.” He was wrong....
 
In recent weeks our headlines and the world’s attention have been directed towards two things, the U.S. presidential election and the drastic downturn in the economy. These issues are both separate and related. Governments and corporations...
 
Ces dernières semaines, les manchettes et l’attention du monde entier étaient centrées sur deux dossiers : l’élection présidentielle aux États-Unis et la déroute de l’économie. Ces questi...
 
The Ontario Public Service is participating in a partnership project with the IPAC to administer a governance program in Uganda....
 
As federal government managers deal with the results of the recently tabled budget, there is mounting apprehension about the impact of these decisions....
 
The Arctic is a world apart. The distances are epic, and the weather often dangerously extreme....
 
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George Ross, editor in chief of Canadian Government Executive spoke with Dr. Janet King, president of Canadian Northern Economic Development Agency about public service in Canada’s North. Here is the full interview. Janet, when I looked over your bio, I think its fair to say you have a remarkable background and set of experiences. You are a trained geologist, and...