Leadership
February 10, 2014

Partnerships + collaboration = success

Four years ago, Vancouver, Whistler, British Columbia and Canada hosted one of the most successful Winter Games ever. With attention on the Sochi Olympic Winter Games, this is a good time to look back on some of the lessons learned by the public sector.

From the outset, the partners wished to ensure that if the International Olympic Committee (IOC) awarded the 2010 Winter Games to Canada, they would become “Canada’s Games.”

Another perspective which guided Games planning was that the partners – Vancouver, Whistler, British Columbia, Canada, four host First Nations, the Canadian Olympic Committee and the Canadian Paralympic Committee – were all here before the Games and would remain long after the echoes of applause had faded.

Finally, benefits and legacies were to accrue to the people the partner organizations represented. Thus, all 2010 planning had to align with the priorities and vision of the community-adopted policy document “Whistler2020.”

Understanding the challenge
Even before the international bid effort was launched in July 2001, officials at the Department of Canadian Heritage were combing archives for the behind-the-headlines public sector support for the two prior Olympic events staged in Canada: Montreal ‘76 and Calgary ‘88.

They also looked to the recent experiences of Australia, New South Wales and Sydney, which were preparing for the 2000 Olympic and Paralympic Games.

The results of this research greatly influenced federal government decisions on many of its fundamental approaches to 2010. Those included how best to:

• support the bid and the Games;
• leverage the Games to achieve a wide range of social and economic policy goals;
• build relationships with other stakeholders; and
• organize itself to provide effective horizontal management within the federal family.

Previous experience had also proven that synergies emerged when governments had worked together.

Armed with these and many other valuable lessons from the past, the partners of the Canadian bid for 2010 designed a 21st century, made-in-Canada plan. Next, they put the framework into place that led to a winning bid.

Partnerships led to success
The partners recognized that achieving the vision of making 2010 “Canada’s Games” was going to require collaborative effort on a scale rarely seen. One collective decision made early on was to negotiate and sign a comprehensive multi-party agreement in the bid phase. This legal document outlined the roles, responsibilities and commitments of all the parties and the reciprocal obligations of the organizing committee. It took the partners nearly a year to get the agreement ready for signing.

The partners’ joint vision for the 2010 Winter Games was enshrined in the 2010 Multi-Party Agreement (MPA). Together they committed to: strive for excellence, be ethical and act with integrity and honour the unique characteristics, values, goals and principles of the host communities. Moreover, they committed to sustainable, social, economic and environmental practices.

With the November 2002 signing of the MPA, the partners agreed to collaborate for the purpose of delivering a high quality Games experience for athletes and spectators, while simultaneously protecting the greater public interest.

Having the MPA was a competitive advantage because it demonstrated to the IOC that the partners were well equipped to deliver on the promises contained in the bid. The IOC recognized the merits of this approach and it’s now compulsory for candidatures that the domestic partners enter into a binding multi-party agreement.

Key lessons learned
Stick together through thick and thin. No single entity can accomplish a project as large and complex as organizing the Olympic and Paralympic Winter Games on their own. The partners spelled out the roles and responsibilities and fulfilled their obligations. Partners also stood behind each other and looked for ways to help out in solving problems.

Do this and do it now. Getting the basics right at the outset helped to avoid problems down the road. Having to meet external deadlines was very helpful in getting finished on time.

Get serious. Negotiating and signing the MPA was challenging. Full support was needed from all the senior decision-makers who pushed the process past the inevitable roadblocks. Sufficient resources were allocated. In particular, qualified people were dedicated to the task.

Sweat the details. The development of a comprehensive agreement was a risk management exercise. Team members collectively, and in regular consultation with their own organizations, looked to identify potential risks. As a group they considered and adopted agreement-based remedies to forestall or mitigate these eventualities.

Stick to principles. Not every partner was equal in every sense, but each one deserved to be heard. Ample time was devoted so as to arrive fairly at a mutual understanding of the priorities and concerns among the partners. Differing views were exchanged and differences were settled. The partners’ fundamental principles were held at the forefront and strictly adhered to in drafting the MPA.

Nurture the partnership. Ongoing effort preserved the collective goodwill that emerged from the process of signing the MPA. Formal and informal contact mechanisms were created at the executive and working levels to sustain the spirit of collaboration.

Collaboration is a leadership competency
The 2010 experience demonstrated that effective human relationships are fundamental to productive business exchanges. While collaboration was supported through formal processes and agreements, it could not be imposed upon unwilling participants.

Throughout the partner network, leaders created an environment which invited, encouraged and rewarded collaborative thinking and behaviour. They championed collaboration as the right approach to achieve the collective goals. The concept of jointly sharing Games-related risks and rewards was emphasized.

The leaders consistently demonstrated a genuine wish to work together. They listened to and respected every member in the collaborative network, regardless of where they were positioned in the hierarchy.

Things did not always go smoothly. When something went wrong, safeguarding the collaborative atmosphere meant that leaders focused on taking corrective action, and then making sure the incident was forgiven and forgotten – but not lessons learned along the way.

All 2010 planning documents and processes reinforced the partners’ shared vision. Achieving the common goal created an incentive to collaborate. The bond was strengthened over time by the very act of sharing the risks and the rewards.

The roles, responsibilities and activities of the partners were clearly outlined to avoid confusion. In turn, points of program and policy intersection were evident. The limits and constraints that each partner faced were known. This awareness reduced the likelihood of missed expectations later on when the rubber hit the road.

Significant effort was dedicated to keeping the lines of communication open. This was a real challenge for 2010. The number of partners involved and their extended networks required elaborate measures. However, the resultant timely and free flow of information and dialogue cemented the feeling of mutual trust which underpinned collaboration.

Keep in mind
The 2010 partnership was challenging because of differences in size, capabilities and processes of the groups involved. The fact that the 2010 partnership comprised three different levels of government, First Nations, non-governmental organizations and the private sector meant that considerable effort was required to sustain an appropriate balance and ensure that activities were harmonized and synchronized.

Conversely, the 2010 partnership was facilitated because of the high degree of correlation among the partners’ stated values. For example, collaboration was easier because of each partner’s commitment to sustainable, social, economic and environmental practices.

Looking back
For the government officials who were involved, the Canadian experience surrounding the 2010 Winter Games demonstrated that partnerships are essential as the means to consolidate the interests, investments and efforts of disparate stakeholders. Equally, the experience showed that collaboration cannot be imposed: it fell to a strong group of visionary leaders to inspire the extensive partner network which in due course embraced a spirit of collaborative thinking and behaviour.

 

Through a partnership with Canadian Heritage, the Institute of Public Administration of Canada (IPAC) is publishing the 2010 Winter Games Case Study Series in its case study program. Future host governments and students in public administration and sport management will benefit from exploring the narratives based upon personal interviews with government officials who contributed directly to the 2010 experience: www.ipac.ca/CaseStudyProgram-About

About this author

0 comments

There are no comments for this post yet.

Be the first to comment. Click here.

Leadership
 
Don’t ignore that gut feeling.             Too often we clutch at...
 
The Ontario Public Service (OPS) is at a crossroads. The 2018...
 
What do low confidence in institutions and dissatisfaction with leadership have...
 
Leadership, service delivery, change management, performance measurement, big data, transparency, digital...
 
We are excited to announce that the February/March 2019 issue of...
 
In this episode, Lori Turnbull discusses the positive side of disruption,...
 
When consultant Scott Eblin started working on The Next Level in 2004, he was...
 
February 20, 2019, Aurora, ON – Canadian Government Executive Media (CGE)...
 
Canadian Government Executive, in collaboration with Dalhousie University, is seeking your...
 
In November 2015, Prime Minister Justin Trudeau formed the first gender-balanced...
 
After the general federal election in October 2015, Prime Minister Justin...
 
Lately, all levels of the Canadian public service have devoted much...
 
The word ‘dysfunctional’ is often used to describe individuals, families, relationships,...
 
Canada is governed by multiple levels of governme­nt, which is evident...
 
In federal systems like Canada’s – where power, authority, and responsibility...
 
Over the past five decades, Harvard historian Doris Kearns Goodwin has...
 
A couple of not-so-new publications have crossed my screen as I...
 
George Ross, editor in chief of Canadian Government Executive spoke with...
 
Usually, the summer period is a relatively slow time for public...
 
The Québec government has initiated a historic engagement process. The 2017...
 
Canadian Government Executive media (CGE) announced today that Lori Turnbull has...
 
Wildlife Biologist, professional hockey player and public servant, born and raised...
 
From research to policy implementation, Canadian public servants possess the knowledge...
 
Recently, CGE Editor-in-Chief George Ross sat down with Patrick Borbey, President...
 
At work, we are often trying to satisfy a bundle of...
 
Procurement modernization has been a Government of Canada (GC) policy priority...
 
Large-scale change occurs when a sizeable body of people gets behind...
 
In 2016, the community of Fort McMurray, Alberta, located in the...
 
Ask a public servant if they know about “ deliverology ” and...
 
It takes a lifetime to build a reputation and just moments...
 
In this era of truth and reconciliation, what are the principles...
 
Over the last several months, as a participant in the OCG’s...
 
We learned in grade school that one plus one equals two,...
 
At the 2017 IPAC conference in Charlottetown, George Ross, Editor-in-Chief of...
 
A communications revolution has taken place but you would not know...
 
We would like to introduce a new section on Canadian Government...
 
In this episode, J. Richard Jones continues his discussion with the...
 
In this episode, J. Richard Jones, publisher of Canadian Government Executive...
 
The January/February 2018 issue of Canadian Government Executive is on the...
 
‘Elephant in the room’ is a metaphorical idiom for an obvious...
 
Today is Bell Let’s Talk Day – an annual initiative that...
 
Prime Minister Justin Trudeau has, on many occasions, expressed his commitment...
 
It’s that time of year when some of us think reluctantly...
 
Since 1995, Canadian Government Executive has been contributing to excellence in...
 
Time is of the essence for Alice’s White Rabbit. In business,...
 
On a recent visit to Ottawa, I had the opportunity to...
 
Yogi Berra, Maurice (The Rocket) Richard, Bill Russell, Michael Jordan, and...
 
In this episode, J. Richard Jones talks with Jocelyn Turgeon, Program...
 
We are excited to announce that the October issue of Canadian...
 
Canadian Government Executive Media, (CGE) publisher of Canadian Government Executive magazine...
 
Blockchain. There’s probably no other technology trend in recent years that...
 
Canadian Government Executive Media (CGE) and CATAAlliance , Canada’s one voice for...
 
In this episode of CGE Radio, George Ross, Editor-in-Chief of CGE...
 
Do Labour Market Development Agreements (LMDAs) make a difference? Our evaluation...
 
The design needed and practiced in government departments and the broader...
 
Evaluation is performed for a range of reasons:  to improve programs,...
 
Behavioural Insights (BI) is a multidisciplinary approach that uses principles and...
 
The answer my friends is blowin’ in the wind … BOB...
 
In 2016, Deloitte undertook a global internal audit research study on...
 
As the face of the Association of Professional Executives of the...
 
One of the writers in this month’s issue started a note...
 
Excellence in leadership is instrumental in serving the public interest. New-age...
 
Canadian Government Executive Media (CGE) announced last Friday, that George Ross...
 
We are thrilled to offer the July/August issue of Canadian Government...
 
At this time a year ago, the 88,000 displaced people of...
 
During the general election in 2015, Justin Trudeau, the leader of...
 
“Former Metro banker stole $73,000.”  “Enbridge sues ex-employee.”  “Woman stole $51,000...
 
The recent introduction of the new Government of Canada (GC) IT...
 
So, what can be said about Canada’s public administration as the...
 
The way forward to engaging Millennials in the public sector Passionate,...
 
Innovation is prized and praised these days at work, even in...
 
In about two weeks, APEX will be holding its 2017 Symposium...
 
At a recent meeting, a colleague asked me how I became...
 
An Interview with Joe Friday and Craig Dowden The Office of...
 
Leading the Unleadable By Alan Willett Your team probably includes some...
 
Orchestrating the transition from present to emergent leadership Millennial is the...
 
As ‘month 13’ for Canada’s Syrian refugee arrivals comes and goes,...
 
The Senate has long been controversial largely because it is unelected...
 
The way organizations recruit, shape and manage their workforce to find...
 
If you want to learn from mistakes in how to handle...
 
Risk is always present in any undertaking, no matter the size...
 
The internal audit function in the Canadian public sector finds itself...
 
As Canada’s government agencies strive to improve delivery and efficiency under...
 
To boldly go where no one has gone before STAR TREK:...
 
While Canadians grapple with the meaning of the Trump presidency and...
 
The year 2016 saw two critical words circling the halls of...
 
The critical challenge facing the public service is changing its culture....
 
As understanding of social behaviour increases through intensified research, many government...
 
The Trudeau government was swept into office, in part, by promising...
 
What we do in life echoes in eternity (GLADIATOR (2000) An...
 
From a policy perspective, it is a challenge to predict how...
 
The arrival of President Trump in the White House marks a...
 
In the first year of Prime Minister Justin Trudeau’s term in...
 
For all its subtleties and mysteries, the Westminster system of government...
 
We curse meetings, but they are essential to today’s collaborative leadership...
 
The non-profit sector is operating within an era of increased accountability,...
 
Mental health problems are increasingly recognized today. By some calculations, one...
 
Faithful readers will remember that the cover story on last month’s...
 
Government executives are writers. Maybe not like Margaret Atwood or Joseph...
 
Rehabilitating the West Block in considered the most complex restoration project...
 
Defending his government’s use of targets to drive UK public-sector reform...
 
Several factors are driving an increased interest in horizontal assurance in...
 
Gladwell made Anders Ericsson famous—or, at least, his research work. A...
 
“The secret to happiness is to put the burden of proof...
 
In 2001, the OECD published The Hidden Threat to E-Government. The...
 
At the end of August, when most Canadians were enjoying their...
 
The Conference Board of Canada recently published a report titled Leveraging...
 
The world is fraught with uncertainty and risk, making life difficult...
 
The Trudeau Government has been off and running for almost one...
 
Rules and accountability are helpful in developing and standardizing processes but...
 
Deliverology is fast becoming a buzzword in the Canadian government scene....
 
In this episode of CGE Radio, Patrice Dutil talks about the...
 
Canada’s top soldier said the Armed Forces continue to be locked...
 
Ontario’s provincial government needs to act fast in building a coordinated...
 
Canadian doctors were told that climate change impacts human health and...
 
Global market trends are accelerating to increase the pressure on commercial...
 
A recent report suggests several strategies how governments and the private...
 
In order to find out which strategies and priorities CFOs are...
 
In this episode, we discuss the top stories from our latest...
 
Dispersed organisations can be very powerful structures. There is ample evidence...
 
Prime Minister Justin Trudeau today announced the deployment of Canadian troops,...
 
The union representing Canadian postal workers has rejected a proposal from...
 
United States President Barack Obama, speaking before Parliament last night, urged...
 
Prime Minister Justin Trudeau said making it easier for goods and...
 
There’s a fine line between confidence and naivety – a line...
 
Even as British stocks took a plunge and the pound sterling...
 
As an executive you’ve probably experienced frustration when you ask for...
 
The recent retirement of seven federal deputy ministers (DMs) reminds us...
 
All’s fair in love and war JOHN LILY (1578): EUPHUES: THE...
 
Dispersed organisations can be very powerful structures. There is ample evidence...
 
The fact that Shared Services Canada (SSC) has struggled mightily under...
 
The annual APEX Symposium, which is the largest gathering of federal...
 
Twenty years ago, the Performance and Planning Exchange (PPX) was created...
 
Are you absolutely clear what the government wants to achieve? Are...
 
When I find myself in times of trouble, Mother Mary comes...
 
People caught a glimpse of the work of partisan advisers in...
 
The Trudeau government is now six months into its mandate and...
 
Canada’s largest organization advocating for retirees from federal, police and military...
 
Leadership BS By Jeffrey Pfeffer Harper Business, 259 pages, $36.99 If...
 
One of the most important powers at the disposal of Canadian...
 
Following the various mandate letters from the Trudeau Administration, the Minister...
 
At first glance, the title may seem counterintuitive. By their very...
 
The melting Arctic ice caused by climate change is opening up...
 
Professors are obliged to set regular weekly office hours, something most...
 
Things just get curiouser and curiouser. Lewis Carroll (1865): ’s Adventures...
 
The Prime Minister is now well into the consolidation phase of...
 
It is no secret that evaluation reports in the federal public...
 
If the government intends to push economy-boosting measures, Canadian business leaders...
 
  The pressure is always on to make government services to...
 
The Trudeau Liberal platform of instituting “delivery” capabilities has garnered considerable...
 
A leader’s credibility begins with personal success. It ends with helping...
 
Every reputable learning institution offers leadership development training nowadays. So why...
 
Many programs at all levels of government provide funds to community-based...
 
Executive compensation is considered to be a central component of corporate...
 
If the purpose of the Government of Canada’s performance measurement system...
 
If you want to improve your management procedures, search Google. No,...
 
Q: Where is Comptrollership going? Comptrollership in the Government of Canada...
 
The only constant………..Change And the end of all our exploring will...
 
Faced with plummeting crude oil prices and the worldwide move to...
 
When the Liberals announce their first ever budget on March 22...
 
Prime Minister Trudeau is off on one of the most intense...
 
A number of studies of Canadian federal and provincial government policy...
 
That the new Liberal Government has embraced ‘open government’ is hardly...
 
Canadian Government Executive Media (CGE) is excited to announce that the...
 
OMX , known for disrupting supply chain management primarily in the defence...
 
Rogers Media announced yesterday cost-cutting moves that will see some 200...
 
By: John Wilkins A leader’s credibility begins with personal success. It...
 
A leader’s credibility begins with personal success. It ends with helping...
 
Written by  Roxanne Descôteaux When I first became a manager over...
 
The good news is that the Government of Canada recognizes the...
 
A new campaign was launched yesterday in hopes of enticing more...
 
Increasing numbers of public service executives are opting for second careers...
 
Public Servants received some praise from an unlikely source last week...
 
Today, citizens now expect to have the same personalized experience when...
 
The Top 5 debate knockouts in Canadian history. Related posts:
 
Nearly 1/3 of Canadian public servant execs are feeling disengaged from...
 
New research on bullying out of Simon Fraser University turns conventional...
 
In light of the Canada Job Grant’s success, the Governments of...
 
commentEmail””:””ervinrehkop@yahoo.de”” Related posts: Reeling in the years
 
Humans are a strange but compassionate species. We are an amalgam...
 
Increasingly, job descriptions list “political acuity” as a core competency in...
 
Much of the literature on leadership is generic. It assumes that...
 
According to Stephen Covey, “Our greatest power lies within our circle...
 
Last October, John Manzoni was appointed Chief Executive of the Civil...
 
The Association of Professional Executives of the Public Service of Canada...
 
Wise leaders gain strength from peace of mind, self-control, and the...
 
By October 2015, Stephen Harper will have been Prime Minister for...
 
When times get tough, we turn to leaders for courage. Yet...
 
The International Space Station (ISS) is the largest peacetime engineering project...
 
An element of democracy that people unaccustomed to freedom regard with...
 
Designing, developing and delivering tailor-made leadership programs for developing governments is...
 
Last month, Canadians observed the 200th anniversary of the birth of...
 
Humility is a core trait of leaders who, like Gandhi, see...
 
The public’s confidence in government has been falling in the last...
 
Last October, Janice Charette was appointed federal Clerk of the Privy...
 
Marketing is a profession that requires its practitioners to be fluid...
 
A recent online article suggests that foresight could be considered a...
 
History is temporal. What mattered yesterday may not matter today. Or...
 
Public servants know that most public administration issues are messy, complicated...
 
In our work, we are constantly reminded of how close the...
 
During my career in the public service, I’ve had the chance...
 
There is a growing role for storytelling in public administration –...
 
Place matters, and having a facility such as the Science North...
 
“With SMARTnership, we have to look into communication, being trustworthy, convincing...
 
The combination of poor systems and a new class of worker...
 
Sierra Leone Finance Minister Kaifala Marah said: “The acid test of...
 
Stewardship of public service renewal and reform is critical in times...
 
From “smart government” to a “smarter planet,” we hear every day...
 
People often seem surprised by how I find ways to get...
 
It turns out that I am a GTEC leadership program alumnus,...
 
Credibility. In a word, it is a defining characteristic all ombudsmen...
 
Excellence Canada will be hosting its annual Performance Excellence Summit and...
 
Mentoring is about learning from another’s experience and advice. It is...
 
Tom Peters said in an interview that today technology gives leaders...
 
Looking for new ideas to enhance your leadership skills? Draw lessons...
 
Vic Pakalnis, the president and CEO of MIRARCO Mining Innovation and...
 
On October 16 and 17, the City of Greater Sudbury and...
 
What are the traits that will define the next generation of...
 
Visions are our windows to tomorrow. They are about exercising imagination,...
 
It simply isn’t true that all leaders are born, not made....
 
On July 9, Steve Orsini became Ontario’s new Secretary of the...
 
Competencies are the behaviours that enable organizations to attain their strategic...
 
Public service today is a crowded intersection – no public sector...
 
In mid-2011, concerns about New Brunswick’s deficit and the province’s increasing...
 
Destination 2020, a groundbreaking report released in May, is the result...
 
The first day of the APEX Symposium has been a great...
 
Dominic Giroux is president and vice-chancellor of Laurentian University in Sudbury...
 
Each year, the Association of Professional Executives of the Public Service...
 
In 2011, the St. Lawrence Parks Commission, an agency that has...
 
Leaders in government are focused on transformative change – or at...
 
Leaders in government are focused on transformative change – or at...
 
You might not think of yourself as a brand like Nike...
 
In today’s world, there has to be more focus on who...
 
“Over time, leadership matters more than leaders,” Dr. David Ulrich reminded...
 
Guess what? You don’t always need to ask for a bargain…because...
 
Four years ago, Vancouver, Whistler, British Columbia and Canada hosted one...
 
In early 2009, the Canada Science and Technology Museums Corporation (CSTMC)...
 
We know that the old models of leadership that have relied...
 
I have a friend, David, who is a new executive with...
 
Leaders are individuals who personally make decisions, get things done, and...
 
The concept for the Canadian Council for Aboriginal Business (CCAB) came...
 
The OECD has a report on public sector leadership that looks...
 
The New Synthesis of Public Administration is a journey of discovery...
 
The Harper government is now entering the second half of its...
 
Renée Jolicoeur and Brigitte Fortin of Public Works and Government Services...
 
Resource development and the ability to translate our resource endowment into...
 
So the U.S. government may be (kind of) shut down, but...
 
Have you ever faced a tough work situation where you thought,...
 
American municipalities (state, county and city organizations) were recently given a...
 
Conflict is an unavoidable part of human interaction, so it is...
 
Decision-making is an integral part of our lives. We make thousands...
 
Last week, Hillary Clinton gave an address to leaders at the...
 
In the summer issue of the Harvard Business Review, authors Faaiza...
 
At a time when budgets are being slashed and resources are...
 
The federal Major Projects Deputy Ministers’ Committee oversees the implementation of...
 
Recognizing extraordinary public service, the prestigious Amethyst Awards celebrate the outstanding...
 
Successful leadership is a dynamic personal matter. It is “primal” because...
 
Increasingly, trust is being seen as a significant element of good...
 
When David Mitchell, the Forum’s president and CEO, first contemplated paying...
 
What would journalist Mike Duffy say about Senator Mike Duffy? Maybe...
 
APEX, the Association of Professional Executives of the Public Service of...
 
Former Speaker of the United States House of Representatives Tip O’Neill...
 
We seem preoccupied with leadership in the public sector, and one...
 
Canadian Government Executive magazine will present six awards for Leading Management...
 
The National Managers Community has posted the results of its 2012...
 
Sometimes the best motivation to become a better leader is a...
 
Employees cannot be productive and feel that they will not be...
 
The winners of the IPAC/Deloitte Public Sector Leadership Awards have been...
 
When it comes to the public sector, few would argue that...
 
Rarely now can government, on its own, successfully address issues on...
 
Are you an iron-willed pussycat? A creative imitator? A hesitant risktaker?...
 
It is clear that mobile, digital media is transforming the way...
 
This month, I’ll break from the tradition and look at a...
 
Stephen Covey has profoundly influenced management over the past two decades....
 
The Big Society agenda has significant implications for the delivery of...
 
How can government become more efficient? The Drummond Report offers up...
 
CGE Vol.13 No.6 June 2007 Good leaders know that saying "thank...
 
CGE Vol.13 No.5 May 2007 In recent years, much has been...
 
CGE Vol. 14 No.5 May 2008 The subject is leadership. Not...
 
CGE Vol.13 No.3 March 2007 Since Confederation 140 years ago, Prime...
 
CGE Vol. 14 No.5 May 2008 Le sujet du présent article...
 
As the Ontario public service continues its modernization and transformation, success...
 
CGE Vol.13 No.3 March 2007 In the January issue, Harvey Schachter...
 
CGE Vol.13 No.3 March 2007 The Six Dimensions of Leadership Andrew...
 
CGE Vol.14 No.3 March 2008 Leading At A Higher Level Ken...
 
CGE Vol. 14 No.5 May 2008 Shelly Jamieson was appointed Secretary...
 
CGE Vol.14 No.3 March 2008 Ken Blanchard has had an extraordinary...
 
CGE Vol.14 No.3 March 2008 This issue we begin the first...
 
CGE Vol.13 No.3 March 2007 Conundrum: a hard or perplexing question;...
 
In recent weeks our headlines and the world’s attention have been...
 
Ces dernières semaines, les manchettes et l’attention du monde entier étaient...
 
La victoire historique du président élu Barack Obama a suscité une...
 
The issue of leadership continues to swirl around us. The policy...
 
The Ontario Public Service is participating in a partnership project with...
 
La fonction publique de demain sera assurément différente de celle d’aujourd’hui,...
 
Pick an adjective to describe leadership in the public service today....
 
There is ample evidence that, for many executives and leaders, working...
 
How do city managers and elected officials lead municipal public services,...
 
Canada’s non-profit and voluntary sector is in a peculiar position. For...
 
La recherche démontre hors de tout doute que le fait de...
 
Managed effectively, conflict increases collaborative problem solving, heightens team connectivity, enhances...
 
Much of the current leadership and human resource literature focuses on...
 
APEX, l’association professionnelle des cadres supérieurs de la fonction publique fédérale,...
 
CGE Vol.13 No.9 November 2007 Leadership in multi-sector partnerships is growing...
 
CGE Vol.13 No.7 September 2007 La psychologie positive, soit l’étude des...
 
One person can really make a difference, even within a large...
 
CGE Vol.13 No.7 September 2007 Positive psychology, studying people’s strengths and...
 
CGE Vol.13 No.7 September 2007 Peer network coaching: a pragmatic approach...
 
Ontario’s Justice on Target strategy has been recognized with the top...
 
From a small community of like-minded managers and with the support...
 
One of the most important developments in public administration and governance...
 
CGE Vol.13 No.7 September 2007 As politicians and public servants return...
 
Quote of the week “We’ve produced a dangerous form of individuality...
 
Peter Wallace has a tough task. As the new Head of...
 
I think we’re going to be in an era of partnership...
 
Quote of the week “…all the negativity associated with federal employment...
 
Quote of the week “Gratitude for employees is more absent than...
 
Quote of the week “It’s a great time to be in...
 
Now this is an idea whose time has come: a list...
 
Reading Walter Isaacson’s interminable but also always fascinating biography of Steve...
 
Lincoln. Churchill. Franklin Delano Roosevelt. John Fitzgerald Kennedy. Gandhi. Martin Luther...
 
Trust can be slippery, hard to get a handle on. We...
 
Do you know what you’re about? Could you describe your leadership...
 
If you’re of a certain age, you may remember the slogan...
 
How many adversities do you encounter in a day? Does 23...
 
Good ideas in government often seem destined to be shot down....
 
Tribal Leadership: Leveraging Natural Groups to Build a Thriving Organization Dave...
 
Wayne Wouters has been Secretary to Cabinet, Clerk of the Privy...
 
Stephen M.R. Covey a vendu 600 000 exemplaires de The Speed...
 
CGE Vol.13 No.9 November 2007 "Crabbed age and youth cannot live...
 
As part of our ongoing series of conversations on the relationship...
 
CGE Vol.13 No.10 December 2007 If you were in or around...
 
Since its founding in 1947, IPAC has espoused what is best...
 
L’acquisition et le transfert de connaissances sont des processus fluides et...
 
Acquiring and transferring knowledge is a fluid, dynamic process. Teaching and...
 
Le « discours narratif » est la dernière tendance en politique...
 
Narrative has become a buzzword in politics and public management –...
 
Robert Louis Stevenson once observed that “politics is the only occupation...
 
As federal government managers deal with the results of the recently...
 
The Arctic is a world apart. The distances are epic, and...
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
 
Some title Some author
Some excerpt
Don’t ignore that gut feeling.             Too often we clutch at...