High potential, low possibilities
4 min read
It now appears that Canada will emerge earlier than expected from the economic recession that has ravaged job markets around...
A quest for the truth: Probe before you investigate
6 min read
The spectre of wrongdoing within a department can send chills down the corporate spines of an organization.
Mission critical: IT systems renewal
9 min read
We live in a time when physical and digital infrastructures built in a different economy are wearing out. Over the...
Six étapes (pas si) simples pour révolutionner la prestation des services
6 min read
Il n'y a pas si longtemps, les Beatles chantaient : « Tu veux la révolution? Oui, bien sûr, nous souhaitons...
The Drummond Report: Breaking a bad cycle
7 min read
The Commission on the Reform of Ontario's Public Services, or the Drummond Report, provides a comprehensive blueprint for public sector...
Minority governments and senior public servants
2 min read
Quote of the week politicians provide the energy generated by ideology, regional affiliations and pressure groups, while bureaucrats contribute technical...