Survey says: Executives to assess their organizations
1 min read
Quote of the week “The IPAC DM/CAO survey…provides insight into your concerns as a leader.” — IPAC Editor’s Corner IPAC...
Protecting the public from the pirates of privacy
6 min read
The changing face of public and personal privacy in the face of social media, data clouds and global security challenges...
Service delivery: the next generation?
2 min read
Quote of the week “‘Deliverology’ challenged government to be both clear on what it was going to achieve and clear...
To offload or not to offload: What is public perception?
2 min read
Quote of the week “We expected, and found, a negative depiction of government in general.” — Attitudes Toward the Public...
What is the proposition value of government?
2 min read
Quote of the week “…governments bear responsibility for producing public value.” — World Economic Forum Editor’s Corner If governments are...
Governments can’t abdicate service delivery responsibilities
2 min read
Essentially, the Office asked in its audit whether the Australian Public Service�s (APS) core values could be used to assess...
Les trois R
5 min read
Les services généraux ou ministériels ont souvent du mal, surtout dans les petits organismes, à gérer de façon équilibrée des...
The Three Rs
4 min read
Corporate services branches, particularly in small organizations, often have difficulty balancing scarce resources, skills and effort to satisfy competing expectations...
Teetering on the tipping point
6 min read
Policymakers agree that municipalities are critical to Canada's future prosperity and sustainability.
Creating a culture of innovation
2 min read
Quote of the week “An innovative APS starts with individual public servants wanting to try new ideas.” — APS Innovation...