Canadian Government Executive magazine will present six awards for Leading Management Change in the Public Service at our Leadership Summit on April 4. The recipients showed exceptional leadership in management practices that improved services, value, and productivity through accountability, collaboration, and cultural transformation. The recipients are:
The Major Projects Deputy Ministers’ Committee
The DMs’ committee provides ongoing oversight of efforts to improve the performance of the federal regulatory system for natural resource projects. The 11 members use horizontal policy analysis and stakeholder engagement to achieve improved service and greater value to the Canadian economy, affecting 600 major resource projects with $650 billion invested over the next decade. The whole committee is being recognized for their leadership.
Creating Value for B.C. through visionary leadership and deal management
The Strategic Partnerships Office ensures major contracts provide value for money to the citizens of BC through collaboration and cross-organizational partnerships. There has been savings of $150M across 16 major contracts. One example: through a Master Services Agreement with HPAS, Laurie Barker set up liaisons between ADMs and CIOs to use change management leadership for an estimated $22-23M in savings and $131-133M in cost avoidance. Laurie Barker and ADM C.J. Ritchie are being recognized for their leadership.
B.C. Services Card
The launch of the BC Services Card in February 2013 replaced health cards and driver’s licences and provides secure credentialing for online access to government services. Dave Nikolejsin is being recognized for leading the project using collaboration and strategic management to improve access, privacy protection, and reduce costs associated with fraud.
Pension Administration Initiative, Public Works and Government Services Canada
Led by ADMs Renée Jolicoeur and Brigitte Fortin, the team salvaged a large-scale IT integration project. They courageously tackled the foundering project and succeeded – late, but on budget. They changed how government administers public service pensions by centralizing 130 departments, improving online access and lowering costs significantly.
Transformation of the Canada Science and Technology Museums Corporation
The Senior Management Committee and the H.R. Branch, led by CEO Denise Amyot, achieved an organizational transformation including performance management and professional development. Results include a 20 percent gain in employee engagement in one year, a positive assessment by the Auditor General, recognition as a Top Employer in 2012, and innovative exhibits.
Canadian Tourism Commission, Strategic Planning
Responsible for marketing Canada internationally and fostering wealth, the CTC faced pressure to show a return on investment. CEO Michele McKenzie, VP Paul Nursey, and Director Quinn Newcomb used Balanced Scorecard
methodology to build and demonstrate clear links between employee activities and the corporate mission. The program generated $590M in tourism revenue, $180M in tax revenue and an ROI of 82:1 (three times the industry standard).
The Awards will be presented at the Leadership Summit on April 4th in Ottawa (http://cgeleadershipsummit.ca) which features Dr. Bob Kaplan, co-developer of The Balanced Scorecard; the current and former CIOs for Canada; several Deputy Ministers known for their leadership; and prominent private sector consultants.
