The COVID-19 pandemic has tested our public service organizations as never before. Governments across the world have shown that they are ready to do whatever it takes – at unprecedented speed to support and keep their citizens safe through the pandemic.
The urgency of the moment has brought greater awareness and ambition of what governments can do and the ways that public sector service delivery can be executed. The flexibility and cost-effectiveness of cloud services have surged. Artificial intelligence and blockchain-based digital identity and biometrics will transform citizen services. Star public sector innovators are harnessing these technologies, driving collaboration, and tapping into successful new models and ideas.
Hear from Accenture’s Canadian Innovation Lead, Iliana Oris Valiente, the former Clerk of the Privy Council Michael Wernick and Rob Devries, Assistant Deputy Minister Platforms, Ontario Digital Service on how Canada can build on its COVID-19 success and rejoin the Innovation Drivers.
