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Best practices in strategic communications
4 min read
In a time when communicators are almost universally under pressure to deliver more with less, contributing strategic value has never...
Comment l’amélioration des communications avec le citoyen permettra à l’administration publique de se redéfinir
5 min read
La phase d'expansion initiale qu'a connue l'Internet dans les années 90 étant maintenant bel et bien terminée, nous pouvons commencer...
Communicating how we communicate
5 min read
Depending on what stage you are in your public service career, the ideas you conjured up when someone mentions public...
Speaking truth to power: A matter of imagination and courage
6 min read
In my long experience watching and working with many ministers of various political stripes, I never encountered any who wanted...
The power of community
5 min read
The communications community of the Government of Canada plays a central role in connecting Canadians with their national government.
How can government optimize constituent communications
6 min read
With the initial Internet boom of the 1990s now firmly behind us, we can begin to take for granted some...
Pour une Fonction publique de l’Ontario inclusive, diversifiée, équitable et accessible
5 min read
D'ici 2017, les minorités visibles représenteront presque 29 % de la population de l'Ontario. Cette année, la Fonction publique de...
Public participation: Sustainable solutions require shift in decision-making process
6 min read
Governments face increasingly complex issues that often involve inter-related environmental, social, cultural and economic drivers, constraints and pressures – population...
De cancre à premier de classe : pour un changement de culture au niveau municipal
4 min read
Il y a cinq ans à peine, deux administrations municipales néoR09;zélandaises, Christchurch (338 000 habitants) et Hutt City (95 000 habitants), a
Conversing data into knowledge
6 min read
There is an old joke about two passengers on a cruise ship. 'The food is not very good,' says one...