Q&A Interview with Chrystia Chudczak
In 2015, the Department of Innovation, Science and Economic Development (ISED) launched the Service Lab to respond to a recognized...
Connecting the Dots between M, E, RBM….and Deliverology
The year 2016 saw two critical words circling the halls of Ottawa – ‘results’ and ‘deliverology.’ The first is not...
How to bring about real Cultural Change in the Public Service
The critical challenge facing the public service is changing its culture. This is a direct consequence of the complexities and...
028 | Interview: Addressing Canada’s Tax Gap with Analytics
In this episode, hear from Carl Hammersburg, Manager, Government and Healthcare Fraud and Risk at SAS on the tax gap...
The Ethics of Influence
As understanding of social behaviour increases through intensified research, many government executives are learning about the art of nudging. Governments...
New Policy Direction for 2030: the Sustainable Development Goals
Sustainable Development Goals (SDGs) are part of the new global “Agenda 2030 for Sustainable Development” adopted by Heads of States...
Open and Transparent Government
The Trudeau government was swept into office, in part, by promising to offer a fairer and more open government than...
Toronto’s Celebrations of Canada’s 150th
An Interview with Larry Ostola, Toronto’s Director of Museums and Heritage Services As Canada prepares to celebrate its Sesquicentennial in...
Trudeau and Foreign Affairs/ Policy
From a policy perspective, it is a challenge to predict how newly elected prime ministers will act once they take...
President Trump – The New Face of Digital Governance
The arrival of President Trump in the White House marks a new and potentially ominous phase in the evolution of...