President Trump – The New Face of Digital Governance
The arrival of President Trump in the White House marks a new and potentially ominous phase in the evolution of...
The Ways and Means of Deliverology Success
In the first year of Prime Minister Justin Trudeau’s term in office, deliverology has become a sort of buzzword in...
Enhancing Horizontal Assurance in the Public Sector
For all its subtleties and mysteries, the Westminster system of government has long contributed to stable and effective governance in...
Leading Great Meetings By Richard Lent
We curse meetings, but they are essential to today’s collaborative leadership approach. We may long to eliminate them – and...
Evaluation Goals: Implementing Evaluation Audit Practice in a Non-Profit Agency in Toronto
The non-profit sector is operating within an era of increased accountability, both vertical and lateral. It is part of good...
Leading the Fight Against Depression in the Workplace
Mental health problems are increasingly recognized today. By some calculations, one in five Canadians will experience a mental health problem...
The Business of Canada
Faithful readers will remember that the cover story on last month’s issue was on the Institute for Citizen-Centred Service’s new...
Writing Without Bullshit By Josh Bernoff
Government executives are writers. Maybe not like Margaret Atwood or Joseph Boyden, but they pound out words every day themselves...
Building “uncommon relationships”
Rehabilitating the West Block in considered the most complex restoration project ever undertaken in Canada, let alone on Parliament Hill....
Deliverology: The “Science of Delivery” Or A Pernicious Disease?
Defending his government’s use of targets to drive UK public-sector reform through the practice of “deliverology,” Tony Blair declared that...