The Capacity Squeeze: Excessive Processing or Where Has our Capacity Gone?
As an executive you’ve probably experienced frustration when you ask for something and it takes weeks to appear. There is...
The Deputies in the Trudeau Regime
The recent retirement of seven federal deputy ministers (DMs) reminds us of the pivotal and crucial role that the deputy...
Doing More or Less? … Middle Managers and Austerity
All’s fair in love and war JOHN LILY (1578): EUPHUES: THE ANATOMY OF WIT The surreal paradox of government is...
Networked Leadership: How Private Sector Leaders Are Investing
Dispersed organisations can be very powerful structures. There is ample evidence that shows that influential networks of experts and collaborators...
Salvaging Shared Services Canada
The fact that Shared Services Canada (SSC) has struggled mightily under the weight of its immense agenda is hardly news:...
On Leadership: An interview with Michel G. Vermette, CEO of APEX
The annual APEX Symposium, which is the largest gathering of federal executives of the Canadian Public Service, is being held...
Results-Based Management (RBM): Taking Stock
Twenty years ago, the Performance and Planning Exchange (PPX) was created by a small group of senior federal public servants...
What you need to know about Deliverology and Implementation
Are you absolutely clear what the government wants to achieve? Are you absolutely clear what government’s role is? Are you...
Let it be… Conflict
When I find myself in times of trouble, Mother Mary comes to me, speaking words of wisdom … JOHN LENNON...
Partisan Advisers and the Politics of Policy Work in Canada
People caught a glimpse of the work of partisan advisers in ministerial offices in 2013 when an email sent from...