In this episode of CGE Radio, Lori Turnbull talks with Eric Wolf, Product Manager, Public Sector-Digital Services at Xerox.
Eric is responsible for expanding Xerox Public Sector offerings for the Americas, focusing on the full lifecycle management, from offering strategy through launch, identification and client adoption to support. He also served as a Global Offering Manager in Intelligent Workplace Services and established Xerox as the first vendor to become FedRAMP Authorized for Managed Print Services. Eric has held various roles at Xerox over his 13 years as part of the Global Solution Engineering and Advanced Delivery team as well as the Global Offering manager for Xerox Print Services and Xerox Remote Print Services.
Hear about the top opportunities to digitize citizen services, things that departments and agencies can do to prioritize for the largest ROI, examples of the impact of digitization and automation in citizen services, and how Xerox is working with governments to help them to digitize.
To learn more about this topic from Eric Wolf, register for A NEW ERA OF DIGITAL GOVERNMENT, a CGE webinar that will be held on October 20, 2020, at 12:00 PM EST.
Reforms, Election and Cyberspace
We are now a matter of days away from a federal election in Canada. With over 27 million Canadians on……...
Immunity passports, a looming election, digitizing, and diversity
A lot has been happening across Canada. From COVID-19 vaccines to immunity passports, a looming election, digitizing, and diversity. And……...
Leadership, Strategy and COVID-19 vaccines
At the time of writing, Canada has distributed over 3 million doses of COVID-19 vaccines. These vaccines will be available……...
Public trust and infodemics
We are officially in the second wave of COVID-19. This is evident in the increasing number of infections that are……...
How the COVID-19 pandemic has affected employee empowerment, productivity and engagement
In this episode of CGE Radio, host J. Richard Jones and CGE Deputy Editor Dr. Lori Turnbull explore how the…
The Future of Data Centres: Four Key Pillars Data Centres Must Adopt by 2025
In this episode, we talk about the growing demand placed on data centres worldwide. Leveraging the sponsored content article, “The…
How VidCruiter is Modernizing Government Organizations’ Recruitment
In this episode of CGE Radio, we look at how government organizations can use technology to automate their hiring process….
Data-driven government implementation
Full data-driven government implementation has been an ongoing goal for many years. But human obstacles, the unwillingness to collaborate, cybersecurity…
Diversity and inclusion in the federal government: a double-edged sword
In diversity there is beauty and there is strength. – MAYA ANGELOU Prime Minister Pierre Elliot Trudeau officially ushered in diversity, equity,……...
Learning diversity and inclusion from Indigenous leadership
Your history and your culture influence your type of leadership. Indigenous peoples come to leadership with their own history and……...
Reshaping digitized public service delivery
Digitizing services helps governments meet public expectations and become more efficient and resilient. The task is complex, but a tried-and-true……...
Right to disconnect
Sometimes, working less is doing more… ‒ HUGH SCHOFIELD (2016): BBC NEWS Working outside standard work hours is a public service reality……...
COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in all jurisdictions in the country. Their response has been……...
Inter- and Intrastate Politics and Governance in Canada
In federal systems like Canada’s – where power, authority, and responsibility are divided and/or shared between multiple orders of government……...