COVID-19: Uprooting and Transforming Work in Canada
The COVID-19 crisis has placed unprecedented demands on public servants in all jurisdictions in the country. Their response has been...
A service to help reduce long lineups of customers waiting for store pickups
With social distancing and other restrictions in place due to COVID-19, there has been an increase in demand for businesses...
Manners maketh the person
Good manners are the foundation for building positive relationships with bosses, coworkers, and employees. They are essential in creating a...
A better way to keep pace with technology
With defence budgets becoming increasingly scrutinized and private sector technology trajectories soaring, Canada’s defence procurement is sure to attract significant...
600 MHz auction: A rare opportunity for Canada’s rural communities
Earlier this year, the federal government kicked off an auction for wireless spectrum, pitting a dozen regional and national operators...
Telling the story behind the policy — 3 tips for policymakers
If you have checked any news media today, you’ll likely have read or heard commentary from a policy expert. The...
Stumbling our Way to Build a Public Sector Innovation Ecosystem
There is an interesting paradox playing out with the public sector innovation efforts which parallels similar efforts in Australia. The...
Mastering change
The “Magic Loogie” scene is vintage Seinfeld. It is a pastiche of Oliver Stone’s 1991 classic film JFK. It parodies...
Engaging Citizens: It’s a Different World
The ways governments engage with citizens have gotten a lot more complex. The skills they need to be successful in...
Assessing your level of readiness to face a crisis
It takes a lifetime to build a reputation and just moments to destroy it. Perhaps it’s a senior leader caught...