Bookshelf: When
A few years back, consultants with ghSMART told us the biggest question we face is “who”: Picking staff is our......
Bookshelf: The Four Tendencies
At work, we are often trying to satisfy a bundle of expectations, which can be boiled down to those expectations......
Bookshelf: Creating Great Choices
We learned in grade school that one plus one equals two, but when we are faced with two choices in......
Bookshelf: Barking up the Wrong Tree
Did your high school valedictorian go on to achieve greatness? High schools select their valedictorians because they show promise and......
Bookshelf: The Captain Class
Yogi Berra, Maurice (The Rocket) Richard, Bill Russell, Michael Jordan, and Derek Jeter. Five elite athletes who led championship teams.......
Just Say What You Want
Radical candour sounds rather outré as a prescription for government executives. Careful caution is often the norm. But consultant Kim......
Creative Change By Jennifer Mueller
Innovation is prized and praised these days at work, even in government. We are supposed to relish creative change. But......
Managing the Jerks
Leading the Unleadable By Alan Willett Your team probably includes some difficult people. You may not have chosen them –......
Candid Camera
If you want to learn from mistakes in how to handle an interview, you could take a lesson from Jimmy......
The Ethics of Influence
As understanding of social behaviour increases through intensified research, many government executives are learning about the art of nudging. Governments......