Why COVID-19 might set digital government back
All over the media, the best experts tell us this is the time for digital transformation of our public services. In...
Using Data and AI to Predict Disease Outbreaks
AI is seen as one of the first lines of defence in a pandemic. Given the current situation with COVID-19,...
CGE Mar/Apr Issue: The Future of Work
We are excited to share with you the March/April issue of CGE on the future of work. During this time...
How to Build Citizen Trust in Public-Private Partnerships
Governments around the world are actively pursuing digital strategies that improve citizens’ experiences. In Canada, though, CIOs – government and...
Decisions, decisions, decisions
Whether you’re trying to decide on which brand of cereal to buy, a holiday destination, or having your in-laws for...
A service to help reduce long lineups of customers waiting for store pickups
With social distancing and other restrictions in place due to COVID-19, there has been an increase in demand for businesses...
A small town solution to digitisation
Being a small town public servant can be tough. Municipalities are the most constrained levels of government in Canada. They...
Best Practices of Business Continuity and Employee Safety During a Crisis
Having flexible work environments and digital workspace readiness programs that provide employees access to the tools and information they need...
Manners maketh the person
Good manners are the foundation for building positive relationships with bosses, coworkers, and employees. They are essential in creating a...
How digital service teams are responding to Covid-19
Over the past week, with the support of Bloomberg Philanthropies, I’ve been in conversation with a number of digital leaders...