Overwhelmed? How to deal with it
The problem: Sometimes, life overwhelms us. Why it matters: Being overwhelmed decreases productivity and increases stress. The solution: These tips can help you...
Matching the needs of citizens with digital public services
The problem: Thinking about paperwork focuses our gaze on the bureaucracy, on the steps to get to the end. Instead, digital...
Is your job meaningful and does it matter?
One of the most iconic memories of the first lockdown of the pandemic is the sound of applause echoing across...
Three ways to manage up
Managing up can sound daunting, like an act of master manipulation, or telepathy. In reality, it’s just good relationship management....
Are we ready for digital governance?
A digital future for government sounds exciting, doesn’t it? For public servants, digital transformation means a complete rethink of tradition, work processes, and existing human...
Four ways public servants can tackle inequality with experimentation
Public servants have tried to reduce inequality for decades, but it persists. By testing new ideas, gathering information on what works,...
How a living lab can solve your service needs
When you get the option to choose between going to the beach or going to your local government office to get a...
How should governments allocate Covid-19 vaccines?
The difficulty of discovering a vaccine is eclipsed only by the difficulty of getting it to people. Vaccine discovery for...
Where the infodemic came from and where it’s headed
The United Nations Secretary-General, Antonio Guterres, observed in April 2020 that the Covid-19 global pandemic had unleashed a “dangerous epidemic of misinformation”, which...
Self-care for public servants: how do you think and feel about change?
There is a story about an ancient emperor who sent their envoys to seek the ultimate truth. After years of...